I have hands-on experience in busy fashion retail, supporting customers with product selection, sales, and visual merchandising. I’m adaptable, reliable, and thrive in fast-paced environments, consistently maintaining high shop floor standards and contributing to smooth store operations and excellent customer service.
Assisted customers with product enquiries, sizing, and purchases, delivering a positive shopping experience. Maintained sales floor standards through stock replenishment, merchandising, and product organisation. Supported daily store operations, including inventory checks and ensuring product availability. Worked collaboratively with team members to meet customer needs and maintain efficient store operations during busy trading periods.
Provided personalised assistance to customers, helping them select products and sizes suited to their needs. Maintained attractive product displays and ensured merchandise was presented in accordance with store guidelines. Assisted with stock deliveries, replenishment, and organisation of inventory to support product availability. Worked closely with colleagues to deliver excellent customer service and support daily store targets during busy trading periods.
Engaged with customers on the sales floor, identifying their needs and recommending suitable products to support purchasing decisions. Assisted in achieving sales targets by promoting new arrivals, seasonal collections, and ongoing store promotions. Processed customer purchases and exchanges efficiently while ensuring a positive and professional shopping experience. Monitored product displays and department standards, ensuring merchandise was well-presented and aligned with company guidelines.