I excel in delivering high-end customer service in luxury, fast-paced settings, ensuring every guest feels valued. Multilingual and adaptable, I thrive on the floor, bringing strong communication, attention to detail, and a polished, welcoming approach to every customer interaction.
Greet and assist guests, ensuring a welcoming and professional atmosphere. Support event set-up and service with high attention to detail. Maintain cleanliness, presentation standards, and guest satisfaction.
Delivered exceptional guest service in a private members’ lounge environment. Managed opening and closing duties and daily reporting. Ensured seamless communication between service and kitchen teams. Anticipated VIP guest needs with professionalism and discretion.
Delivered tailored lessons for all age groups, ensuring safety and engagement. Demonstrated strong organisational and communication skills.
Worked at The Pem Restaurant, recognized by the Michelin Guide, and Blue Boar Pub, awarded "Best Pub in London 2022." Presented menus, advised on dishes, and accommodated dietary needs for exceptional guest experiences. Ensured adherence to health and safety standards while serving and clearing tables.
Supported events including weddings, banquets, galas, and conferences across various London venues.