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Morsal Sultani

Corporate Account Manager @ Selfridges | Hospitality, Communication, Sales
About

With 8+ years in retail at Selfridges and Muskan Fashion Jewellery, I excel in customer service, sales strategies, and client relationships. Adaptable with expertise in beauty therapy and antiques, I'm detail-oriented and thrive in dynamic retail environments.

Previous Brands
Shah's Halal
Selfridges
The Bead Museum
Antique Global Limited
Soho Salon & Spa
Muskan Fashion Jewellery
Work Experience
Financial Coordinator
Apr ‘24 - Jun ‘24
Shah's Halal

Corporate Account Manager
Mar ‘23 - Apr ‘24
Selfridges

Business Owner
Jan ‘22 - Now
The Bead Museum

Antique Specialist specializing in Collecting and Selling Tibet and Historical Beads.

Antique Dealer
Jul ‘20 - Apr ‘24
Antique Global Limited

As an antique dealer, I source, buy, and sell a variety of antique items, including furniture, art, and collectibles. I leverage my knowledge of antiques to identify and authenticate items, negotiate prices, and ensure that each item is presented and marketed in the best possible way. I also build and maintain relationships with clients, manage inventory, and keep up to date with market trends and prices. In my current position, I have developed strong skills in communication, negotiation, and attention to detail, which have helped me to build a successful business and maintain a loyal client base. I regularly achieve numerous successes in the industry, including securing rare and valuable items for clients, achieving high sales figures, and building a strong reputation for quality and expertise.

Personal Shopping Front of House & Assistant Manager
Nov ‘18 - Mar ‘23
Selfridges

Student Volunteer
Jun ‘16 - Aug ‘16
Soho Salon & Spa

Sales Assistant
Jul ‘09 - Sep ‘14
Muskan Fashion Jewellery

Self-Employed

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Department store
Shopping centre
Pop-Up
High street store
Travel retail
Outlet
Flagship store
Boutique
Product Category
Other
Beauty & Fragrances
Footwear
Womenswear
Accessories
Leather goods
Responsibilities
Client Help
CRM
Aftercare
Storytelling
Greeting
Client Advising
Upselling
Cash register
Transactions
Returns & Exchanges
Packaging
Online orders fulfilment
Product labelling
Stockroom management
Stock control
Languages
English - Native
Persian - Native
Hindi - Fluent
Education & Training
West London College
‘17 - ‘18
Hair and Media Makeup Level 3
West London College
‘16 - ‘17
Hair & Media Makeup Level 2
Stanmore College
‘15 - ‘15
Level 1 & 2 Beauty Therapy
Applewood Heights Secondary School
‘12 - ‘14
Pass
Tomken Rd Middle School
‘09 - ‘12
Arts
The Misbourne
‘07 - ‘09
Technology