Shivang Parmar

 Promoted to Sales Assistant/Cashier for exceptional performance, with key responsibilities in customer service and transactional accuracy.  Responsible for opening and closing money procedures such as preparing cash floats, balancing tills, reconciling end-of-day totals, and compiling banking summaries..  Operate POS systems efficiently during peak hours, processing payments, refunds, exchanges, and returns in line with company policy..  Consistently uphold ZARA’s brand image through fashion expertise, professionalism, and a customer-first approach.

• Sorted and replenished stock conducted code checks, and managed deliveries. • Supported grocery store operations by maintaining cleanliness, organizing displays, and assisting customers. • Managed expired items and promoted items nearing expiry. • Demonstrated excellent communication and interpersonal skills. • Worked on checkouts, guided customers, ensured store cleanliness, and maintained transaction accuracy.

• Set up bar per Ping Pong standards, stay in communication with kitchen and floor team. • Prepare drinks timely, follow standards, and take customer orders with recommendations. • Maintain well-stocked service stations for efficient service. • Provide excellent customer service, taking orders professionally and seeking feedback. • Create opportunities for customer questions, actively seek feedback, and communicate to the manager regularly.

• Streamlined the showroom's administrative processes. • Answered the phone and emails in an extremely professional manner. • Assisted the CEO, Managing Director, and Business Development team with day-to-day tasks. • Organized the showroom and warehouse efficiently. • Oversaw the showroom's daily operations.