Jemelia Furtado

Top-performing Lettings Negotiator, completing approximately 50 deals and generating around 38 client reviews. Built strong client relationships while managing viewings, negotiations and transactions from enquiry through to completion.

Worked across five Fashion Week shows, combining styling, sewing, FOH and show production. Selected as First Assistant and FOH Supervisor for Justin Cassin, supporting VIP guests, garment preparation and show operations while maintaining an exceptional standard of presentation and professionalism.

Experienced in VIP hospitality, serving 500–1,500 customers weekly while maintaining a £5 ATV and meeting daily sales targets. Promoted to VIP areas through strong performance and customer service. Skilled in product recommendations, 20+ cocktail preparation, stock management and working effectively under pressure.

Worked concurrently as a Toy Demonstrator at Hamleys and Harrods, representing premium toy brands and delivering exceptional, memorable customer experiences. Used strong product knowledge and tailored recommendations to build rapport, support sales and represent both prestigious retailers to a high standard.

Demonstrated toys to children and parents, using strong communication and customer service skills to drive sales. Created a welcoming environment while adapting to different customer needs. Developed patience, attention to detail and de-escalation skills, which were recognised by management and contributed to my promotion to Harrods.

Selected through a borough-wide youth vote to represent young people on Islington Youth Council. Liaised with councillors, politicians and community leaders to discuss issues affecting young people, developing strong communication, networking and leadership skills.

10 years of theatre and creative arts experience, developing exceptional confidence, communication, presentation and performance skills. Experienced in live performance, creative collaboration and working with diverse audiences and production teams