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Uthman Olapade

Retail Assistant | Customer Service | Sales | Stock & EPOS
About

I have strong experience in high-volume retail environments, excelling in customer service, till operation, stock replenishment and visual merchandising at Greggs, Next and ShopRite. I adapt quickly to busy shop floors, thrive under pressure, and consistently deliver seamless, engaging customer experiences while meeting sales targets.

Previous Brands
Greggs
Next
CardinalStone Pensions
ShopRite
Jumia Group
Work Experience
Team Member
Feb ‘26 - Now
Greggs

Deliver rapid, friendly service as part of a 33-person team, efficiently managing checkout queues to serve around 100+ corporate and commuter customers per hour during peak morning and lunch rushes. • Operate EPOS till systems, securely processing around £1,000+ in daily cash and card transactions with a consistent record of financial accuracy. • Maximise product availability through efficient stock replenishment, helping reduce afternoon stockouts while maintaining strong compliance with food safety protocols.

Retail Assistant
Nov ‘25 - Feb ‘26
Next

Delivered a premium shopping experience in a high-volume store, resolving around 80 customer enquiries daily regarding product stock, styling choices and click-and-collect orders. • Operated busy checkout tills during the high-footfall winter trading period, maintaining a processing speed that was around 10% faster than the team average. • Oversaw daily stock replenishment and shelf organisation, improving floor efficiency through precise size categorisation and visual merchandising. • Key achievement: Consistently met and exceeded weekly store sales targets by around 10% through active listening, needs-based selling and successful accessory cross-selling.

Reconciliation & Contribution Officer
Jun ‘25 - Oct ‘25
CardinalStone Pensions

Managed financial reconciliations and verified remittance data across 500+ corporate accounts, demonstrating the high level of numerical accuracy required for financial administration and retail bookkeeping.

Retail Assistant
Jan ‘23 - Jun ‘24
ShopRite

Maintained product rotation (FIFO) and shelf hygiene across high-volume supermarket aisles, helping reduce stock wastage by around 8%. • Managed high-volume checkout queues during peak weekend trading hours, improving customer transit times by around 15% and supporting positive customer feedback.

Affiliate Marketer
Feb ‘20 - Feb ‘24
Jumia Group

Analysed consumer trends and digital market data to optimise campaign performance, contributing to a 20%+ improvement in digital conversion rates and strengthening commercial awareness relevant to driving sales targets.

Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Work Environment
Shopping centre
High street store
Product Category
Womenswear
Menswear
Leather goods
Footwear
Beauty & Fragrances
Accessories
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Storytelling
Transactions
Cash register
Upselling
Client Advising
Returns & Exchanges
Product demos
Health & safety
Store Maintenance
Open/closing store
Order preparation
References
Anonymous
Worked in the same company but different group - Retail assistant , Next
Nov 2025 - Feb 2026

We worked at the same company during his time as a Retail Assistant, and though we were in different groups, his exceptional work ethic stood out. Uthman is an intelligent, hardworking, and reliable individual. He is a fantastic team player who is always willing to learn, listen, and cooperate with others to get the job done. His positive attitude and sharp skills will make him an immediate asset to any team

Languages
English - Fluent
Yoruba - Native
Education & Training
University of East London
Unknown - ‘26
MSc in AI & Data Science
Master of Science
Federal University of Technology, Akure
Unknown - ‘24
BTech in Industrial Mathematics
Bachelor of Technology