I have extensive retail experience in luxury environments such as Harrods, specialising in customer service, cross-selling, and in-depth product knowledge. I am adaptable, organised, and thrive in fast-paced settings, ensuring every client enjoys a memorable experience while maintaining smooth shop floor operations.
Advised prospective clients on purschases for Malone Souliers (Harrods) and Diptyque (New Bond Street) Had to cross and upsell Luxury items to clients Made sure clients had a memorable experience throughout their visit to the Harrods concessions Had to have extensive product knowledge for the various Luxury brands
Assisted personal styling and advertising photoshoots Shopping for items required during the photoshoots Instructed to pick up garments and drop-offs of clothing samples Assisted with some logistical support during photoshoots
Assisted visitors with their enquiries and information about current exhibitions and art works. Conducted daily surveys with visitors regarding their visits. Assisted with front of house duties when required. Patrolled the galleries to ensure visitors abide by the regulations and the premises remained clean and tidy. Maintained the security around the exhibition spaces. Provided an accurate count of visitors to the exhibition.
Assigned to a designated studio for the whole day and responsible for its upkeep. Made sure drinks and meals were available when needed. Provided whatever is required for the photographer and crew during photoshoots. Made sure studio is clean and tidy at all times, including painting after photoshoots.
Assigned to designated studio for the whole day and responsible for its upkeep. Made sure drinks and meals were available when needed.
Assisted visitors with queries and information about current exhibitions. Made daily surveys with visitors regarding their visits. Helping with front of house duties when needed.
Assisted with location and model scouting for photoshoots. Assisted stylist and photographer during photoshoots. Assisted with logistical support.
Made sales calls including cold calls and warm leads for the sales department. Sold and marketed management training courses. Cross sold and provided solutions to potential customers training requirements. Registered delegates on to the database and generated letters for their organisation or ministry.
Assisted the team of sound engineers in setting up equipment for the venue Assisted with sound checks before performances to ensure optimal sound quality Maintained an organised workspace ensuring recording environment is tidy and functional Present and assisted during the live recording of Femi Kuti's 'Day by Day 'album (Grammy nominee for best contemporary world music album 2009)