Stephen Stephen
In the UK, I have over 10 years working experience in Management consultancy firms, UK Civil Service Qualification Certificate, Market research company - data collection and analyst job, tour guide and operations in travel industry. My role involves use of Mandarin and English on a daily basis. The 1st Master Arts of International Relations and Global Political Economy from Hult International Business School. The 2nd Following an MBA degree from University of Wales, UK. Both degrees graduated with honours.
Tourism Jobs) • Mandarin/English Bilingual Tour Guide & Day Trips from London • Popular coach day trips in the UK to destinations such as Stonehenge, Bath, Windsor, Oxford, The Cotswold's, Edinburgh and more • Covering many famous scenic spots tour leading and explaining work, on the coach and outdoor attractions • EOD daily report to Operations team and Manager • Ability to communicate the history of London, Great Britain Tour and introduction & explanation of tourist attractions. • A great personal presentation, pace keeping and time control. • Able to display pride and passion for the UK/London and what is has to offer. • Demonstrate a high degree of flexibility and adaptability. • Great people skills and a team player. • Demonstrate an appetite and enthusiasm for learning and continually developing your wide ranging cultural, historical and social knowledge. • Ability to work unsupervised. • Guide and lead groups on tours including leading groups on walking tours.
based work) • Life Science Mandarin projects executive consultant as well as develop new business in designated region and traditional industries (such as E-commerce, manufacturing, agriculture, retail, etc.) to gain greater market share. • Build-up 300 senior client's databases in hospital R&D process development, NGS-Next Generation Sequencing Lab, Academia-University researchers, government applied, pharmaceutical and biotechnology companies etc. Include senior professionals and experts from all levels. Convert new business leads to meaningful business relationships • Responsible for China and Taiwan R&D research, applied and pharmaceutical organizations; online survey recruitment and in-depth interview nationwide and work closely with internal team to develop services and products to satisfy needs of clients; • Project Millipore Sigma - Life Science Reagents (LSR) / Lab Separation & Workflow (LSW), Merck & Melissa Medical and biopharmaceuticals laboratory recruitment and in-depth interview and project Mathilda Methodology • Desk research, candidate's recruitment and client database build up, develop and maintain long-term relationships with stakeholders at executive and c-levels; project follow up and Client Relationship Management and assist manage and deliver end-to-end consultative sales process.
• Conducting customer experience survey and key account management in China, Taiwan, Hong Kong and Singapore markets. • Giant KONE Elevator client satisfaction phone interview and data collection. • DHL Global Express project survey on the phone and feedback emails.