Open to Permanent
Open to Permanent
Keivan Napelian
Experienced sneaker sales specialist with strong customer service skills and deep knowledge of footwear retail.
About
With over 10 years’ sneaker retail experience, including shop management, I excel in customer service, sales, and merchandising. Skilled in stock operations, till work, and advising on footwear, I adapt easily to fast-paced environments and enjoy helping customers find the perfect fit for their style and needs.
Previous Brands
Nike
addidas
Puma Se
ASICS
Reebok
Work Experience
Sneaker Sales Specialist
Jan ‘13 - Jan ‘23
Self employed
Over 10 years of sneaker retail experience (online & in store) Managed a physical sneaker shop for 3 years Helped customers choose products for comfort, performance, and lifestyle Experienced in till operations, stockroom, deliveries, and merchandising Strong communication, teamwork, and sales performance
Retail Experience
Retail Category
High street
Premium
Luxury
High-end luxury
Other
Work Environment
Boutique
Shopping centre
High street store
Travel retail
Outlet
Other
Product Category
Menswear
Womenswear
Accessories
Leather goods
Footwear
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Client Advising
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product demos
Upselling
Product setup
Product labelling
Inventory control
Delivery processing
Stockroom management
Stock control
Order preparation
Store Maintenance
Open/closing store
Health & safety
Languages
English - Fluent
Persian - Native
Education & Training
ICMP London
‘24 - Unknown
CERT HE Popular Music Performance (Vocals)
Azad
‘09 - ‘12
Bachelor
Computer Engineering