Experienced in retail with roles at UNIQLO and John Lewis, I excel in customer service, styling advice, stock management, and sales. Quick to adapt to fast-paced environments, I work effectively both independently and collaboratively, enhancing the shopping experience and meeting store objectives.
As a Customer Advisor at Uniqlo, I provided exceptional service by assisting customers with product selection, offering personalised styling advice, and ensuring a seamless shopping experience. I maintained a strong understanding of the brand's product range, enabling me to effectively meet customer needs and exceed sales targets. My role also included replenishing stock, organizing displays, and maintaining a clean and visually appealing store environment. Collaborating with a dynamic team, I contributed to achieving store objectives while upholding Uniqlo's commitment to quality and customer satisfaction.
During my time in the Logistics and Customer Collections department at John Lewis Nottingham, I played a vital role in ensuring the smooth processing of customer orders during the busy Christmas period. My responsibilities included efficiently handling deliveries, organising stock, and preparing orders for collection, all while maintaining accuracy and attention to detail in a high-pressure environment. I worked collaboratively with the team to meet tight deadlines and provide exceptional service, ensuring customers received their orders promptly and stress-free. This experience allowed me to develop strong organisational and time-management skills while contributing to the success of a peak trading season.