Alana Banks

Social Media Marketing || UGC Creator
Portfolio website

As a dedicated, organised, and methodical individual, I excel at what I do. The content I create is successful at growing a brands online presence and increasing their engagement. Besides my excellent interpersonal skills and teamwork capabilities, I have a keen interest in taking on challenging responsibilities which has been recognised by past employers. At work, I am also known for my proactive and dynamic approach to completion.

Previous Brands
SmileShines Greenacres
Wytes (London)
Orchard House Dental Practice and Oradent Dental Care
St Mary's Church of England Primary School and Heath Farm School
H&M and Karl Lagerfeld
Work Experience
Content Creator/Social media marketing
Jan ‘22 - Now

Self Employed My skill-set includes creating engaging content as a UGC creator, providing from short-form videos to high-quality photos, helping brands reach their target audience. It also includes social media management, I have been successful in developing strategies to grow a brands online presence and increase engagement. My experience in content writing and editing, ensures that the content created is ofthe highest quality.

Dental Receptionist
Oct ‘22 - Dec ‘22
SmileShines Greenacres

Acted as a Liaison between dentists, hygienists and patients Discuss treatment plans with patients and effectively schedule appointments accordingly Maintain patient accounts and records while keeping confidentiality and GDPR Prepare and send patient bills Assist patients in filling out their required forms Confirm appointments with patients via phone or email daily Manage and organize specialist referrals Inform patients of payment options if applicable Keep track of office supplies and place orders for more supplies when necessary Perform basic accounting tasks such as taking patient payments and preparing billing statements Update patient insurance information Maintain petty cash available in the dental practice Ensure reception area is maintained and professional in appearance

Treatment Co-ordinator/Receptionist
May ‘22 - Sep ‘22
Wytes (London)

Present case fees and financial options to patients to facilitate their decision. Educate patients, as necessary, regarding their dental benefits. Determine dental benefit eligibility, limitations, and payment estimates necessaryto facilitate financial arrangements. Ensure patients are up-to-date on their financial obligations. Assist in maintaining and developing systems such as checklists to verifyworkflow and streamline patient care. Participate in huddles by providing vital information for customer service and case acceptance. Fully utilize administrative time to prepare for the next day. Embodythe practice philosophy in all actions and decisions. Administrative duties Assist the clinical team in cleaning the rest ofthe office (trash, floors, restrooms, instruments, etc.

Dental Nurse
Oct ‘20 - Feb ‘22
Orchard House Dental Practice and Oradent Dental Care

I am responsible for the decontamination of instruments Maintaining dental operating equipment Ensuring that all relevant materials and supplies are in place Looking after patient records – including making notes when the dentist is examining patient's Working closelywith the dentist, responding quicklyto requests and generally keeping the surgery readyfor use Complying with covid19 regulations

Sales advisor
Jun ‘18 - Jun ‘20
H&M and Karl Lagerfeld

Resolve customer complaints regarding sales and service Use spreadsheet and word-processing software to manage deliveries and stock Operate cash registers Arranging merchandise on shelves according to popularity and other criteria Approaching customers and offering product knowledge Increasing store sales and profitability Handling and updating customer information in databases Maintaining a clean and orderly environment in the store

Teaching Assistant
Oct ‘19 - Mar ‘20
St Mary's Church of England Primary School and Heath Farm School

Instruct students individually and in groups using various teaching methods, such as discussions and demonstrations. Adapt teaching methods to meet students different needs. Establish clear objectives for all lessons, units and projects, and communicate those objectives to students. Establish and enforce rules for behaviour. Prepare material and classrooms for class activities. Observe and evaluate students' performance, behaviour, social development and physical health.

English - Native
Location Preference
Open to relocation
Work Pattern
Employment Preference
Permanent Positions
Freelance Assignments
Hourly Consulting