Adaptable sales associate with experience at Fortnum and Mason in high-end luxury retail. Skilled in customer service during peak periods, I excel in dynamic environments with flexibility and attention to detail, ideal for temporary roles. Proficient in upselling, transactions, and store maintenance.
Started December 2024 but wouldn’t allow me to select. Working as a sales associate in the Royal Exchange on a temporary Christmas contract.
Management of multiple social media accounts. Maintenance of professional communication standards, developing strong relationships within the community. Advertisement for multiple large-scale events and shows, including a show at the Edinburgh Fringe Festival. Marketing and coverage of society events and performances. Utilised current trends to enhance visibility and engagement, achieving a 78% increase in TikTok followers within one year.
Direction of competitive a cappella group, The Songsmiths, and the un-auditioned group, overseeing all aspects of musical performance. Arranged and taught complex vocal pieces, teaching vocal technique to singers with varied experience. Leading all rehearsals, bootcamps, and auditions. Directed all performances in collaboration with choreographers. Achieved significant milestones, including advancing to the 2024 ICCA UK Finals and performing three times at the Edinburgh Fringe Festival.
Management of sixteen singers, overseeing logistics for all events. Organising transport, accommodation, competition entries and creating schedules for rehearsals and travel. Ensuring all committee members complete necessary tasks. Organised a week long run at the Edinburgh Fringe Festival. Coordination of all communications via email and multiple social media platforms.
BAKERY FRONT OF HOUSE - SERVICE - SALES
Supported art therapy sessions for dementia patients and adults with mental illnesses, contributing to their well-being and creating a safe, inclusive environment. Demonstrated adaptability and patience in handling sensitive situations. Assisted in marketing efforts for a large-scale community music festival, enhancing event visibility and engagement. Provided administrative support and general services for resident artists, facilitating smooth operations and efficient management.
Mentored young students, providing constructive feedback and encouraging teamwork among dancers. Developed strong leadership skills through guiding dancers in warm-ups and choreography. Enhanced interpersonal skills by addressing and resolving sensitive student issues with empathy and professionalism.