With over five years in customer service, I excel in front-of-house duties, barista tasks, and complaint resolution. I thrive on delivering exceptional customer experiences, ensuring repeat business, and am adept at inventory control, stock management, and store operations.
I have worked in an independent cafe for over 5 years. Initially I started as a Saturday girl pot washer, over time I then progressed to waitressing and front of house duties. I enjoy giving every customer a great experience in the cafe, ensuring that they enjoy their meal and have good service; as repeatable business is essential in a small company. In addition to serving customers, I also learnt to be a barista and have held the keys to open and close the business. I am also confident in dealing with any possible complaints that may arise, resolving them, and ensuring that a positive customer experience is maintained.