Sankalp Bachhawat
I bring strong retail sales and customer service experience, excelling in advising customers, driving sales, managing POS, and maintaining displays in fast-paced showrooms. Passionate about delivering excellent service, I adapt quickly to new environments and enjoy supporting dynamic retail teams to exceed targets.
Delivered daily customer service and product advice in a busy showroom, matching customers to solutions based on space, style and budget and closing sales. Managed order administration and POS/billing, coordinated delivery scheduling and post-sale follow-up, and maintained showroom displays while recommending add-ons to increase basket value.
Offline Multilingual Speech-to-Text Tool: Developed an Al/ML-driven transcriber using ESP32, PDM microphone, and OpenAl's Whisper model, supporting Hindi and Gujarati to enhance communication in multilingual workplaces.
Conducted comprehensive project analyses, identifying and rectifying discrepancies in engineering designs.
Delivered high-volume coffee service and POS transactions in a fast-paced café, maintaining product quality, hygiene standards, and consistently positive customer interactions while supporting upselling during peak periods.