Carlos Garcia Berruga

-Sales and service generation -Staff management -Operations -Develop and communicate brand VM guidelines -Producing commercial visual displays

· Achieve company set sales targets, in line with KPI’s. · Maintain set visual guidelines and store presentation. · Rota creation and management · Sales team, recruitment, management, and training · End of day and cash banking · Stock control via bi-annual stock takes and weekly cycle counts. · Stock and range reviews to maintain optimum stock levels. · Back-office administration. · Build positive relationships with customers. · Providing excellent customer service in store and with customer follow up · Achieving in-depth product and brand knowledge

Working in Anya Hindmarch concession in Harrods, main duties are: Supervise and motivate concession team members to achieve sales revenue. Hire and train concessions employees in their assigned job responsibilities. Oversee cash management tasks and prepare cash and sales reports as needed. Product training and follow up plan with new starters.

Main skills and duties working for Anya Hindmarch are: Great customer service Manage point of sale process Keep up to date with product information and new arrivals Actively involved in the receiving of new shipments. In_store VM representative. Being able to work as a part of a team keeping an excellent working environment. .

Award winning customer service, always acheaving good scores with the mystery shopper rounds. Product knowledge and training new staff Experienced in the use of SAP as a tool for sales and product orders for customers. Maintain the visual display in accordance with the Retail Marketing and product guidelines. Financial responsibilities in store reporting to regional manager

Following the Visual Merchandising guideline, my duties were to implement and follow the new collections in store. Also changing the windows following the head office rules. Planning and designing commercial merchandise displays. Mentoring the store staff about product and seasonal trends for the Trucco. Effective team meeting, sharing the company`s vision for sales and service with the team and translate into day-to day activities (promotions..).

Visual merchandiser and window dresser. In line with the marketing objectives and the company´s visual merchandising guideline worldwide, I was in charge of implementing the guidelines. Window dressing and in-store display. Maintaining the company´s objectives in all the stores of the company in Spain. Support and product training all the store managers, sales assistants and Road Manager in Spain. Follow the sales in order to improve the display of the product.

Following the guide lines of the company, my duties were to implement these guidelines in some stores in Spain. Working and creating the guide line in the London showroom over the supervision of Christopher Bailey (creative director). Find and negociate with different suppliers in order to get some props for the store campaign.

Sketching, designing and producing the different windows and props for the seasonal window changes. Work on the in-store visual merchandising in all the stores of the company in Spain. Responsible for identifying suppliers , and negociate prices in order to get props and different materials for the windows and new store openings, always under the company budget.

Working in the flagship store of the company (Oxford Street store). Together with six visual merchandiser assistants, and over the supervision of the V.M. manager, create the different ambiences in the store. Staff training about different trends and product.