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Open to Permanent
Open to Permanent

Claudio Pusceddu

Wholesale Operations & Logistic Manager at Dundas World Ltd
About

I am an accomplished professional with extensive experience in optimising operational and logistic frameworks, streamlining process flow, and spearheading large-scale projects in the retail sector. My background aligns perfectly with the responsibilities outlined in the job description. In my previous roles, I have effectively assessed current retail processes and identified areas for improvement, with a strong track record of leading initiatives for corporate retail teams and collaborating with management across various global enterprises. I bring confidence in overseeing diverse project levels, including the establishment of new retail facilities, budgeting, administration, and policy implementation. My excellent communication and interpersonal skills facilitate effective collaboration with individuals at all organisational levels. Moreover, my analytical problem-solving capabilities and focus on business process development would greatly benefit the role, particularly in handling data processing compliance such as GDPR. My responsibilities have included coordinating production activities, developing pricing strategies, managing product sales, and overseeing international distribution. I have successfully managed inventory and logistics teams, ensuring precise stock levels across all system locations. Additionally, I have expertise in crafting commercial strategies to optimise sales in both remote and local contexts. Another key strength is my proven ability to manage people, with a successful history of enhancing performance and motivating staff at both the individual and team levels. I am organised, detail-oriented, and excel in high-pressure situations. Before my experience in retail operations, I managed property administration within the Italian Navy from 1997 to 2000. This role involved overseeing soft services, maintenance, contractor management, quality inspections, and stakeholder communication, applying best practices to facilitate seamless family home relocations for Naval Officers. Overall, I am enthusiastic about contributing positively to an organisation that values skill development and offers a structured career path. I have attached my resume for your review and would welcome the chance to discuss my qualifications further. Skills ● Store Management ● Managing store relocation ● Store opening Operations. ● Financial Performance ● After-sales management ● e-Commerce Fulfilment Management ● Training and development ● Initiative-taking ● Staff development ● WMS ● Xero ● Odoo ● Retail-Pro ● Odoo ● Zedonk ● Data management ● Data entry expert ● Budgeting and finance ● Logistic management ● Auditors Management ● Data analysis ● Team leadership (3 to 25 members of staff) ● Wholesale Supply Chain Management ● Microsoft Office ● Booking and Invoicing System ● Data protection database and regulation

Previous Brands
Temperley London
Dundas Worldwide
Tom Ford International
Christian Louboutin
Louis Vuitton
BCBG Max Azria
L.K.Bennett, London
EDIL
Buratti and Parodi
Compulsory Military Service
Work Experience
Logistics Manager
Nov ‘23 - Now
Temperley London

• Lead global export and fulfilment operations, covering Europe, the Middle East, and Asia. • Manage end-to-end import/export logistics for apparel and high-value goods, enforcing compliance with Incoterms, duty calculation, and customs procedures. • Coordinate with 3PL partners and freight forwarders to meet commercial targets and logistics KPIs. • Oversee budgeting, inventory planning, reverse logistics, and stock movement aligned with seasonal and e-commerce calendars. • Execute process improvements across shipping, receiving, and warehouse flows to reduce waste, accelerate turnaround, and cut costs. • Manage external partners for post-drop distribution, ensuring orders are fulfilled on schedule. • Identify and resolve inventory discrepancies; monitor slow-moving, temp-missing, and obsolete stock. • Produce reports and forecasts on demand-supply planning to guide senior management.

Wholsale Logistics Manager
Jun ‘21 - Nov ‘23
Dundas Worldwide

Lead manage and supply the Wholesale Operations Drive the delivery of the WHSL Operation Strategy Operating commercially in line with the business needs, following the terms and their processes. Ensuring that clients’ accounts are always correctly set up in the system and mannerly updated and accurate. Inputting and confirming global customers orders. Consulting directly with suppliers and Freight Forwarders accordingly with customers shipping terms arrangements. Managing the seasonal shipping campaign in line with customers and company requirements. Leasing with Factory and Logistic departments to monitor production and outbound dispatches. Working with Credit Control to manage any credit issue effecting delivery performance. Allocating stock in line with the inventory management process Ensuring fulfillment operation efficiency in line with the business supplies. Data entry and reports-preparation in line with the senior management requirements. Maintaining statistical and financial record Coordinate Buying plan of action, scheduling delivery lead-time and communicate shipping dates to CEO. Main liaison between suppliers, distribution center and shipping agents to find the most cost effective and time efficient options to process shipment to worldwide locations. Handing and reporting time of deliveries, follow up on distribution process. Communicate with Finance on procedures for booking shipping costs and processing of invoices. Management of the shipping budget. Monitoring freight costs and negotiate prices together with the Warehouse team. Coordinate and manage Stock-take activities and supporting with preparation and process. Recap and review end of month Income statement reports to identify opportunities and challenges for Operational and other Retail related costs. Will liaison between e-Commerce team and buying team for selling information and re-orders/Inventory requirements. Ensure integrity and accuracy of the stock management system.

Back of House Manager
Aug ‘13 - Oct ‘20
Tom Ford International

Develop the company's inventory management strategy with the aim of controlling costs within budgetary limits, generating savings, rationalising inventory and maximising available working capital. Manage and control perpetual inventory stock counting / inventory accuracy checks. Ensure that stock control department is well organised and controlled to support daily and planned tasks and duties that the business requires. Building and developing the e-Commerce strategies interacting with local and remote platform generating and increasing sales incomes. Minimise costs and maximise working capital. Managing and running stock takes. Perform cyclic stock checks. Allocating in-bounds deliveries and payments. Ensure works orders are correct and fully completed and that all stock has been allocated to the job correctly. Ensure all products are stored and managed safely and with care to minimise damage and financial loss. Ensure integrity and accuracy of the stock management system. Produce daily reports to ensure key critical areas of the stock system are controlled and any discrepancies addressed and resolved. Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved. Determines method of shipment by examining items to be shipped, destination, route, rate and time of shipment. Ships items by verifying end identifying information required and controlling condition of items. Documents items shipped by recording and identifying information of clients or receiver. Monitoring daily Logistics Report and Daily Shipping Status Report. Enter product returns and stock transfers as needed. Keep forms, office, and shipping supplies available for the warehouse office. Raising Vouchers and Invoices for redistribution of products to DOS, partners and suppliers, ensuring a good relationship is always maintained. Provides excellent customer service when answering phones, taking messages and helping customers with any problem.

Stock Controller
Aug ‘11 - Sep ‘13
Christian Louboutin

Managing, and Training a team of 5-15 staff Planning and prioritising work efficiently Monitor all incoming deliveries and ensure fast turnaround from eniorroom to shop floor Identify faulty, defective and undelivered stock - liaising with Warehouse manager/Distribution Center Reconciling Delivery notes with purchase orders Responsible for daily deliveries - large trailer Maintaining stockroom standards

Stock Room Associate
Feb ‘11 - Aug ‘11
Louis Vuitton

Check off all deliveries when they arrive in the Stock Rooms in an efficient and timely manner, ensuring the deliveries tally with the paperwork and passing all paperwork with any shortages, overages or damaged items clearly highlighted, to the appropriate admin dept. Unpack all deliveries putting stock into the correct locations ensuring all stock is correctly stored and easily accessible. Maintain an accurate knowledge of stock and locations. Supply stock to the shops on a daily basis, advising the manager of any items which are not available. Liaise with the shop managers regarding their deliveries. Pack up and have ready for collection all damaged, transfers and any internal mail. Complete any paperwork as instructed, in an accurate, efficient and timely manner, ensuring all filing is kept up-to-date and in good order. Ensure the carrier bags and other shop floor consumables are kept stocked up with all necessary items by placing regular orders with supplier. Ensure any internal transfer is given to the van driver on a daily basis. Follow all security procedures to ensure a high level of security is maintained at all times; all Stock Room doors are kept closed and no unauthorized persons allowed into the Stock Rooms unaccompanied. Assist with Stocktakes; both the prepping and the counting. Carrying out any reasonable task as directed by the Manager or Deputy.

Stock Controller/Administration assistant
May ‘10 - Jan ‘11
BCBG Max Azria

Processing purchase orders Receiving Deliveries Reconciling Delivery notes with purchase orders Recording serial numbers where applicable Organising stock on shelves and buckets Place stock in designated areas for ongoing projects Monthly stock take and reconciliation of stock. Managing repairs and returns with manufacturers and suppliers ADMININSTRATIVE DUTIES Entering stock items on the system and allocating them to their respective Jobs Creating and importing product database Opening the mail & distributing it accordingly Answering telephone calls, taking messages or dealing with callers when Necessary

Stockroom Manager
Jan ‘07 - Apr ‘10
L.K.Bennett, London

Sorting out deliveries and maintaining stockroom standards Picking out and distributing stock for display and replenishment Downloading and checking deliveries on computer database Training new members of staff and management on procedures and standards Organise and carry out Stocktakes Sale preparation Managing the Stockroom lay-outs of the openings Stores Coordinating interbranch transfers

Store Manager
Apr ‘01 - Nov ‘06
EDIL

of Exterior and Interior Decorating Home Care Centre Responsible for smooth daily running of the business. Allocating duties to staff and contractors management. Dealing with customer enquiries and complaints Inspecting buildings finding solutions to problems Assessing, evaluating and ensuring all project are finalised on time. Maintaining and leading an everlasting suppliers-network association. Dealing with suppliers Using colour machine to make specific colours to customers and construction company requirements Training and development of staff. Stock-takes Management

Wholesale Coordinator
Dec ‘98 - Apr ‘00
Buratti and Parodi

Recording new stock onto the system Managing interbranch transfers Checking and issuing invoices Stock takes Managing the warehouse Dealing with deliveries and suppliers Managing business account holders to maintain and develop business

Naval Officer
Sep ‘97 - Oct ‘98
Compulsory Military Service

Military training and general clerk role carrying out administration

Languages
Italian - Native
English - Fluent
Recommendations
Richard Causton
Senior colleague - , TOM FORD
Aug 2013 - Oct 2020

Claudio is a hardworking and dedicated professional. He has great knowledge in retail systems, back of house management, H&S, logistics and people management.

Dario Erriu
Worked in the same group - Back office manager, TOM FORD
Aug 2013 - Oct 2020

Claudio is a terrific guy, team player with many years of experience in operations and logistics.

Education & Training
Istituto Tecnico Nautico
‘90 - ‘95
Naval
Thermodynamics, Physics, Mathematics
Chatham, UK