Zürich, Switzerland
Pascale will be available from 1st August
I am a result-driven executive director with a track record of achieving commercial outcomes in dynamic, highly competitive, and fast-tracked environments.
I have proven myself as a global adaptable leader who delivers sustainable commercial results through strategic and operational expertise in Business Strategy, Marketing, Branding, CRM, Data/Insight/Analytics, Customer Experience and Customer Centric transformation in industry and top tier consultancy (Dunnhumby, BCG and Burberry) in Retail, Luxury, Hospitality and CPG.
Through my experiences I have gained a reputation as an innovative thought leader who develops capabilities and for building high-performance multi-cultural teams. I am known for my ability to create a compelling vision, and for combining strategic insights with operational knowledge to effectively execute and achieve customer centric revenue and profit growth.
Excited by the opportunity of driving sustainable customer centric growth by building Brands and driving Customer Engagement in a rapidly evolving technology landscape coupled with diverse and markets specific consumer behaviour.
Extensive global experience having lived in 6 countries and worked within 29 and speaks French, English and intermediate Spanish.
Specialities include: Business Strategy, Integrated Marketing, Innovation, Customer Centric transformation, Customer Experience, Marketing & Branding capabilities, CRM, Customer Engagement, Strategic Planning, Turnaround, Clienteling, Customer insight, Customer Loyalty, Business Development, Loyalty, International program management, Employee Engagement, Customer Service.
Open to relocation
Open to Full-time work
VP Digital Marketing and Customer Engagement
Swarovski
Mar 2021 - Present
Growth Advisory board Member
Imi Plc Contract
Jan 2021 - Present
Board advisor at IMI is a FTSE 250 engineering company with a global team of over 11,000. IMI’s purpose is Breakthrough Engineering for a Better World.
Bain External Advisor Network (BAN)
Bain & Company Freelance
Dec 2020 - Present
Freelance Strategic Business and Marketing Consultant
Independent Marketing, Crm, Cx, Business Strategy Consultant Freelance
May 2020 - Present
Global Vp Client And Crm
Burberry
Apr 2019 - May 2020
– Reported to CCO, a Member of Commercial Leadership Team and of Burberry’s Data steer Co
• Drove global growth through omni channel Clienteling, Customer Service, CRM strategy and operations,
• Led C...
Strategy
(Advanced)
Marketing Strategy
(Advanced)
Customer Insight
(Advanced)
Management Consulting
(Advanced)
Strategic Planning
(Advanced)
Business Strategy
(Intermediate)
Business Development
(Intermediate)
Retail
(Advanced)
English
Fluent
French
Native
Spanish
Basic
Marketing Week Mini MBA with Mark Ritson
Module 1: Mini MBA Marketing
Marketing
2018 to 2018
MBA University of Western Sydney, Australia
Master of Business Administration (MBA)
International Business
1995 to 1995
Ecole nationale d'Administration
Prepa ENA
1993 to 1994
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