Pascale Morillon


From 1st Aug

Pascale Morillon

Global VP Marketing and Customer Engagement

Current Location

Zürich, Switzerland

Pascale will be available from 1st August

I am a result-driven executive director with a track record of achieving commercial outcomes in dynamic, highly competitive, and fast-tracked environments.

I have proven myself as a global adaptable leader who delivers sustainable commercial results through strategic and operational expertise in Business Strategy, Marketing, Branding, CRM, Data/Insight/Analytics, Customer Experience and Customer Centric transformation in industry and top tier consultancy (Dunnhumby, BCG and Burberry) in Retail, Luxury, Hospitality and CPG.

Through my experiences I have gained a reputation as an innovative thought leader who develops capabilities and for building high-performance multi-cultural teams. I am known for my ability to create a compelling vision, and for combining strategic insights with operational knowledge to effectively execute and achieve customer centric revenue and profit growth.

Excited by the opportunity of driving sustainable customer centric growth by building Brands and driving Customer Engagement in a rapidly evolving technology landscape coupled with diverse and markets specific consumer behaviour.

Extensive global experience having lived in 6 countries and worked within 29 and speaks French, English and intermediate Spanish.

Specialities include: Business Strategy, Integrated Marketing, Innovation, Customer Centric transformation, Customer Experience, Marketing & Branding capabilities, CRM, Customer Engagement, Strategic Planning, Turnaround, Clienteling, Customer insight, Customer Loyalty, Business Development, Loyalty, International program management, Employee Engagement, Customer Service.

  • Brands Pascale has worked with
    • Imi Plc Contract
    • Swarovski
    • Bain & Company Freelance
    • Independent Marketing, Crm, Cx, Business Strategy Consultant Freelance
    • Burberry
    • Globality
    • Globality, Inc.
    • The Boston Consulting Group
    • Boston Consulting Group (Bcg) Full-Time
    • Dunnhumby Ltd
    • dunnhumby
    • Dunhumby Ltd
    • Deloitte Consulting
    • Deloitte Consulting
    • Lend Lease Retail
    • Lend Lease Retail Europe
    • Dune
    • Dune CeráMica Full-Time
Work Preference
Location Preference

Open to relocation

Work Pattern

Open to Full-time work

Employment Preference
  • Freelance Assignments
  • Permanent Positions

VP Digital Marketing and Customer Engagement


Mar 2021 - Present

Growth Advisory board Member

Imi Plc Contract

Jan 2021 - Present

Board advisor at IMI is a FTSE 250 engineering company with a global team of over 11,000. IMI’s purpose is Breakthrough Engineering for a Better World.

Bain External Advisor Network (BAN)

Bain & Company Freelance

Dec 2020 - Present

Freelance Strategic Business and Marketing Consultant

Independent Marketing, Crm, Cx, Business Strategy Consultant Freelance

May 2020 - Present

Global Vp Client And Crm


Apr 2019 - May 2020

– Reported to CCO, a Member of Commercial Leadership Team and of Burberry’s Data steer Co
• Drove global growth through omni channel Clienteling, Customer Service, CRM strategy and operations,
• Led C...

  • Strategy


  • Marketing Strategy


  • Customer Insight


  • Management Consulting


  • Strategic Planning


  • Business Strategy


  • Business Development


  • Retail








Marketing Week Mini MBA with Mark Ritson

Module 1: Mini MBA Marketing


2018 to 2018

MBA University of Western Sydney, Australia

Master of Business Administration (MBA)

International Business

1995 to 1995

Ecole nationale d'Administration

Prepa ENA

1993 to 1994

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