Giuseppe Rosso
I currently live and work in London, where in the last seven years I could improve my managerial skills, my flexibility and learn how to deal with different perspectives and scenarios. During my career path I have also learnt how to develop a personal client base providing customers with superior levels of service and satisfaction, to meet and exceed each customer's expectations. I gained thorough knowledge of all aspects of running and maintaining a store. I believe that my ability to think and work analytically together with my great interpersonal skills and my outgoing personality are key factors to create a positive atmosphere and a dynamic work environment. I am a lively team player who contributes to establish an effective and productive communication among all members of the team and who always strives for obtaining sales targets.
- Developed and maintained a full-stack, single-page wine e-commerce platform using React and TypeScript, delivering an engaging user experience with dynamic product displays and a streamlined, secure checkout process. - Integrated Stripe with React and TypeScript for secure, real-time payment processing, creating a dedicated Checkout component to manage transactions and ensure a seamless user experience. - Used EmailJS with React to send confirmation emails automatically trousers upon contact form submission. - Styled components using Bootstrap and custom CSS to align with brand aesthetics and ensure a polished, consistent design.
- Responsible for increasing the total Store takings of +20% for the past seasons, by improving the Store buying, working across the organisation and creating a strong communication with Global Head Office, Product Managers, Design Teams and Analysts; - Develop targeted selling strategies by introducing client bespoke narratives (telling) activity - supervise the wider team on their clients engagement and drive the growth of weekly and monthly financial targets and KPIs achievements across departments; - Establish together with the Managing Director key global budget goals for new seasons; - Brand engagement campaigns during in store and outdoor events such as Royal Windsor Horse Show and Royal Overseas League. Engage with major business partners and clients, develop and consolidate trading relationships; - Responsible for managing a team of 10 staff members including coaching and training in order to maintain the standard KPIs and exceed sales goals; - Responsible for career and personal development of each team member; - Responsible for the Store staff recruitment; - Reporting directly to the Japanese headquarter and updating the directors through regular meetings on the store takings, on the KPIs achieved by the team and advising on the possible strategies; - Making sure to keep strong relationship with VIP customers on a daily basis; focused on providing clients with an outstanding customer service; - Responsible for overseeing and managing all the store operations, completing the daily reports, liaising with the analyst in order to present and highlight achievements during key meetings with the Directors; - Managing the buying process according to the allocated budget and forecast set by the company, focusing on “sale through” and last season results.
Main tasks: - brand ambassador; - maximising sales in order to meet the target; - developing business case presentation (presenting the new collection to the Addison Lee founder); - maintaining high level of customer service; - strategic displays and visual merchandising; - maintaining store standards.
Search and selection management for profiles specialized in administration, finance, tax and legal fields. Main tasks: - client’s advice during the different stages of the selection process - searching for candidates, mainly by a targeted activities of head hunting and through ads on specialized job posting sites - candidate tracking - interviews with candidates - face to face meeting with client - negotiation of business proposals - account management. Client portfolio: - small, medium and multinational companies - international law firms and accounting firms.
Search and selection management for profiles specialized in administration, finance, tax and legal fields. Main tasks: - client’s advice during the different stages of the selection process - searching for candidates, mainly by a targeted activities of head hunting and through ads on specialized job posting sites - candidate tracking - interviews with candidates - face to face meeting with client - negotiation of business proposals - account management. Client portfolio: - small, medium and multinational companies - international law firms and accounting firms.
- searching for graduates profiles in Computer, Management and Telecommunications Engineering through the company’s search channels - telephone interviews and updates with candidates - group assessment.
Management of search and selection activities: - interview with candidates - presenting valid candidates to client companies - candidate tracking - account management - management of company’s database
- management of a budget of 15.000€ to be allocated between the main search channels; - ads; - searching and screening of CVs; - telephone interviews and updates with candidates; - managing the corporate database.