As a retail management specialist, my strengths include service excellence, coaching and training, people development and operations. Over the span of my career, I have had a record of success in retail operations, developing relationships and business development. I have been responsible for 40+ door openings. I have extensive experience in the luxury sector where the level of expectations is exacting and attention to details is of utmost importance. I am loyal and hardworking with straightforward communication skills. I work well with others and take pride in mentoring my team members and shaping their career paths. As a manager, I excel at multitasking, work well under pressure and am comfortable delegating when necessary.
Areas of expertise:
-Management: business drive, and customer excellence
-Team and individual development, HR
-Coaching and training
-Strategic retail planning and budgeting
-Stock management and security
-CRM and client experience development
-Merchandising and visual management
-Operations: Store maintenance, openings and refurbishing
-Wholesale sales and retail buying
Open to relocation
Open to Full-time work
Showroom Launch Manager
Mar 2023 - Oct 2023
Event management and coordination of full brand season cycle within the showroom space (studio presence, special events, sales periods, in-house photoshoots), recruitment of scheduling of sales, cabin...
Showroom Launch Manager
SCHUMACHER – Brand + Interaction Design
Mar 2022 - Oct 2022
On site responsible for all set up and operation for the first European showroom (with first retail space integrated into the space) of the historic interior decoration brand. Recruitment, training of...
Sales and Management Training Consultant
Made to Sell
Mar 2021 - Nov 2021
Consultant Made to Sell, management consulting firm specialising in Business Development, Skills Development services through "Selling in Style" operations (Large Enterprises) and "Enterprise Developm...
Interim Director of Operations and Retail Excellence EMEA
Dec 2018 - Jul 2019
Maximization of functionality of retail operations, procedures, management of operations managers, stock management.
• Collaboration with other services and departments to identify the best way to wor...
Retail Area Manager, France and Germany
Dec 2014 - Jul 2018
Retail operations, recruitment and other diverse HR responsibilities, sales training, coaching development, sales development and analysis, service and CRM development, securing successful KPI results...
Retail Merchandiser, Fendi
Worked in the same group
It's amazing to work with Amy. she has an incredible, phenomenal energy. she is always radiant and positive, every day, whatever the difficulty. amy is focused and gives clear directions. its feedback is always constructive and formulated in a concrete and fair way. she is demanding and also worthy of example. she is also passionate about fashion
General Manager EME, Celine
During Amy's time with Celine she was committed, enthusiastic and was results driven. Her energy and motivation would benefit any company!
University of California, Los Angeles (UCLA)
1989 to 1993