Sonia Cole

Currently working as an LSA but would like to change career and get into fashion

A recent Law LLB Graduate from the University of West London, looking to secure a role I could progress in to utilise my analytical skills and knowledge, also to develop new skills in a practical and fast-paced environment.

Previous Brands
Equality Centre
Iron Mountain
ITV Studio
Lansdowne Primary School
Sitel UK
Tommy Hilfiger
Work Experience
SEN Learning Support Assistant
May ‘22 - Now
Lansdowne Primary School

• Supplied outstanding support to special needs students, ensuring safety and access to fair learning. • Planning lesson interventions for the children so that they reach their individual goals in their schoolwork • Monitored and documented students' academic progress on excel

Data Entry Keyer
Aug ‘21 - Sep ‘21
Iron Mountain

• Entered information form documented file batches into the system (200+ Files) typed up the number of boxes and files I have done each day on Microsoft Excel to report to the manager at the end of the day • Oversaw organising, filing and retrieval of 100+ customer records • Compiled and analysed data using Microsoft excel and Access

NHS Test and Trace Call Handler
Oct ‘20 - Feb ‘21
Sitel UK

• Recorded correct data form ill patients who had covid and covid symptoms and took 100+ calls each day • Advised and supported callers who were experiencing distressing symptoms

Legal Advisor
Jan ‘19 - Feb ‘19
Equality Centre

• Worked alongside lawyers where I shadowed them on cases and wrote down key information they needed • Filed cases • Interviewed clients and witnesses

Sales Assistant
Jan ‘18 - Sep ‘20
Tommy Hilfiger

• Consistently delivered revenue and performance KPI targets through • Used product knowledge, sales abilities, and customer relations skills • Maintaining and looking after the work area • Aided customers with signing up for store loyalty accounts/ cards and giving them a brief on the benefits they could get

Trainee TV Researcher
Jul ‘17 - Aug ‘17
ITV Studio

• Researching innovative ideas for new shows ITV wanted • Pitched ideas to the head of production • Partnered with the team of researchers to strengthen the research infrastructure

Retail Experience
Retail Category
High-end luxury
Work Environment
High street store
Flagship store
Product Category
Client Help
Complaint handling
Returns & Exchanges
Cash register
Client Advising
Product labelling
Delivery processing
Stockroom management
Education & Training
University of West London
‘15 - ‘20
The Frances Bardsley Academy for Girls
‘13 - ‘15
BEC Diploma
Business and law