I have strong luxury and premium retail experience, excelling in sales, visual merchandising, and team support. I am passionate about exceptional customer service, thrive in fast-paced shop floor settings, and adapt quickly to different tasks, always ensuring high standards and consistently achieving sales and KPI targets.
Support the Store Manager with daily boutique operations and team supervision.Lead and motivate the sales team to achieve KPIs and sales targets.Deliver personalised luxury customer service and styling advice.Maintain visual merchandising standards aligned with the brand image.Manage stock control, deliveries, replenishment, and inventory.Assist with staff onboarding and training.
Managed complex diaries, meetings, and executive schedules.Prepared briefing papers, correspondence, and reports.Coordinated travel arrangements and stakeholder communications.Provided high-level administrative and operational support.
Supported Judiciary and legal professionals during court proceedings.Managed case administration, records, and procedural deadlines.Provided professional customer service to court users.
Supported the Store Manager with the daily running of the boutique within a premium fashion retail environment.Delivered high-quality customer service and personalized styling support to clients.Assisted with visual merchandising and ensured the store-maintained luxury brand presentation standards.Supported stock management, deliveries, replenishment, and inventory organization.Helped drive sales performance by building strong customer relationships and achieving sales targets.Assisted in supervising the sales floor and supporting team members during busy trading periods.