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Nunzia Bifulco

Store Management; Business Development; High-Profile Client Relationships.
About

I am a highly skilled sales professional, adept at nurturing long-lasting and productive client relationships. I have strong commercial instincts and am able to quickly identify and deliver upon key opportunities to drive the business forward. I am able to combine sophisticated digital skills with a sensitivity to client needs to create and execute high-performing clienteling strategies, which promote the brand's creative vision. I am an acknowledged team leader and excellent communicator, with a deep knowledge of sales environments and a strong creative perspective.

Previous Brands
Valentino
Fendi
Fendi
Alfred Dunhill Ltd
La Perla
Burberry
Burberry
Burberry
Burberry
Studio T. SAS
Canale Tre
Work Experience
Store Manager
Oct ‘22 - Now
Valentino

Department Manager; Leather Goods & Accessories
Mar ‘21 - Oct ‘22
Fendi

Department Manager; Ready-to-Wear & Furs
Jan ‘19 - Feb ‘21
Fendi

Wholesale Consultant
Sep ‘18 - Dec ‘18
Alfred Dunhill Ltd

• Provided key support across a number of responsibilities within the sales department, including complex administrative work to manage wholesale orders and report post-campaign feedback. • Regularly chosen to present luxury collections to international wholesale clients.

Store Manager
Jan ‘18 - Aug ‘18
La Perla

• Conceptualised and rolled out business development, CRM, and client communications strategies. • Grew the business through community outreach and engagement, enhancing the brand's national and local reputational value. • Sourced, developed and maintained key collaborative relationships with luxury brands. • Designed detailed marketing campaigns tailored to a variety of audiences, using complex CRM technologies to identify specific client bases. • Implemented structured communication plans to support the store team to build productive, enduring customer relationships, thus driving client retention. Show less

Multi-Site Assistant Concession Manager
Jun ‘17 - Jan ‘18
Burberry

Assistant Department Manager; Men's Flagship Store
Dec ‘15 - May ‘17
Burberry

Supervisor; Men's Flagship Store
Oct ‘14 - Nov ‘15
Burberry

Digital Advisor; Womenswear Flagship Store
Nov ‘13 - Sep ‘14
Burberry

• Led the roll-out of innovative technologies to enhance client experience. Introduced leading omni-channel client interface, providing key feedback to optimise the process and improve commercial results. • Coached a team of 12 to integrate technologies seamlessly into client interactions, promoting best practice and acting as a focal point for further training. • Regularly chosen to present at conferences and roundtable discussions with industry leaders. • Increased digital sales by over 30% in one year; improved staff conversion rate by over 50%. Show less

Fashion Showroom Assistant
Sep ‘11 - Sep ‘13
Studio T. SAS

• Undertook a six-month placement, presenting the brand's portfolio and assisting buyers with the execution of orders.

Media Research and Analysis Intern
Jan ‘11 - Jun ‘11
Canale Tre

• Conducted complex independent research focused on brand reputation, presenting findings to senior colleagues.

Languages
Italian - Native
English - Work Proficiency
Location Preference
Open to relocation
Work Pattern
Full-time
Employment Preference
Permanent Positions
Freelance Assignments
Education & Training
Sapienza Università di Roma
‘09 - ‘12
Master's Degree
Istituto Universitario 'Suor Orsola Benincasa' di Napoli
‘06 - ‘09
Bachelor's Degree
London, UK