Dweet
Dweet

Lucy Awotedu

Sales Associate
About

I am a dedicated retail professional with experience in customer service, cash handling, and sales support. I excel at creating positive shopping experiences, managing tills, and providing product knowledge to customers in fast-paced environments across high street, premium, and luxury settings.

Previous Brands
House of CB
Naked Wolfe
Kurt Geiger, Harrods
They Ivy- Front Of House
Blue Orchid Tower Suites Hotel
Wilko
Sainsbury's
Work Experience
Sales Assistant
Feb ‘24 - Jun ‘24
House of CB

• Cash Handling • Customer service • Help customer find what they need • Till operating • Greet customers • Educate customers on product features & knowledge

Sales Assistant
Jul ‘23 - Jan ‘24
Naked Wolfe

• Managing cash registers • Help customers find whatever they need. • Provides customer service in a retail setting • Till operating

Trading Assistant
Oct ‘22 - Jan ‘23
Sainsbury's

• Sort, replenish stock and help customers on the shop floor. • Unload deliveries and organise warehouse • Code-check all produce, fresh foods and dry goods. • Serving customers on the till. • Keeping the store tidy and maintaining the shop floor appearance • Covering staff shortages and annual leave

Sales Associate
Aug ‘22 - Apr ‘23
Kurt Geiger, Harrods

• Provide and maintain exceptional customer service to each customer • creating excitement and desire around the product. • Build relationships with clients • exclusive access to products and services

Waitress
Feb ‘22 - Oct ‘22
They Ivy- Front Of House

• Answered customer calls over the phone • Took customer orders • Greet customers in a polite and professional manner • Excellent customer service skills • Worked alongside colleagues to communicate about customer orders. • Escorting Customers to their tables • Tidied the receptionist area and front of storefront Five Guys – Crew Member • Assisting customers as needed • Throwing away the trash • Cleaning Tables • Packaging in store & to go orders • Use the grill, dressing station, fry station to make customers foods • Excellent customer service • Excels in performing essential tasks including runner/frontline coordinator, order taker/dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier. • Ensures the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.

Receptionist
Jan ‘22 - Jul ‘22
Blue Orchid Tower Suites Hotel

• Greet guests as they arrive at the hotel • Check guests in and out • Scheduled and managed reservations • Built and maintained rapport with customers and colleagues. • Handle any customer complaints

Customer Service
Feb ‘21 - Dec ‘21
Wilko

• Worked on shop floor and on tills • Take customer orders • Tidied shop floor • Helped in stockroom • Worked alongside with colleagues to communicate about customer orders • Administrative work

Retail Experience
Store Approvals
Selfridges
Retail Category
High street
Premium
High-end luxury
Luxury
Work Environment
Department store
High street store
Boutique
Flagship store
Product Category
Womenswear
Menswear
Footwear
Responsibilities
Greeting
Client Help
Cash register
Packaging
Upselling
Transactions
Product labelling
Inventory control
Open/closing store
Store Maintenance
Product setup
Recommendations
Precious Oki
Worked in the same group - Sales Assistant, House of CB
Feb 2024 - Jun 2024

Lucy was a lovely person to work with. She was very nice and friendly but when it was time to work she made sure she got everything done. She’s someone that you can rely on therefore she is someone that I would work with again.

Languages
English - Native
Education & Training
St Charles Catholic Sixth form college
‘20 - ‘20
Level: (B) Psychology (B) Business (B) Sociology
St Saviour's and St Olaves Church of England School
‘16 - ‘20
8 GCSE's