Mark Collison

Management trend training staff up skilling and climate creation 1 divisional recruitment assistance organise fashion and trend and wig workshops drive sales and shrinkage and plan head office national workshops and mock ups for new initiative's assist with new 2/3 store openings as well as store refurbishments order visual equipment and décor plan all seasonal launches as well as assist in divisional charity drives I also do the divisional vm managers relief

Build operational and service competence with stores teams to ensure sustainable operational excellence and continuous profit growth through integration and process compliance Identify and motivate CAPEX requirements Partner with learning an development to coach and develop staff Monitor performance of contractors and service providers Identify operational trends Support store in water and electricity reduction support logistic and transport solution's between the store and distribution centres and equipment warehouse's Focus on risk management, health and safety, legislation compliance as well as asset management Develop and implement strategic plans to drive sales growth, reduce shrinkage, and enhance overall store performance Lead and oversee daily store operations ensuring efficiency, compliance, and exceptional customer service across all departments in Cape Town stores Collaborate with cross-functional teams to coordinate store openings, refurbishments, and visual merchandising initiatives Manage and mentor store management teams, facilitating training and development programs to enhance staff capabilities

Include - stock management disciplines, stock loss prevention and shrinkage awareness Recruit develop and retain and lead a competent and motivated vm team Maximise promotional activity to generate sales through effective planning and implementation pf promotions and special events in conjunction with internal stakeholders Build effective relationship's with suppliers to ensure support for promotions and events Provide feedback on all events Provide input into store operating plan Grow stategy Minismise risk

Manage the maintenance and repairs of the building, plant and equipment and effectively control all energy at facilities and to manage the office service department Manage external contractor's on repairs and installation Monitor mechanical and electrical efficiencies' though the building management system Participate in occupational and health and safety matters Facilitate communication between service providers and facilities management to ensue implementation of requests Manage relationships with external contractors and service providers to ensure timely and cost-effective completion of repair and maintenance work Oversee office services including space management, cleaning, security, and reception to maintain a safe and productive work environment

Planned and executed national workshops and mock-ups for new initiatives, driving innovation and consistency across multiple stores Led and developed a high-performing visual merchandising team through training and upskilling initiatives, enhancing overall productivity and creativity Managed recruitment efforts for the division, ensuring hiring of top talent aligned with company goals and culture Coordinated store openings and refurbishments, overseeing visual setup and layout to maximize customer engagement and sales

Fresh Produce Non Foods and Receiving Bay Duties included - Staff development, merchandising, supplier engagement, Product knowledge, customer service, shrinkage awareness, training of staff, ordering of stock and visual merchandising collateral, attend workshops Supervised daily operations to ensure smooth workflow and adherence to company policies in a retail environment in Cape Town Led, trained, and motivated a team of staff members to achieve sales targets and improve customer service Implemented staff scheduling and resource allocation to optimize productivity and minimize downtime