I have hands-on experience supporting fast-paced fashion retail teams, excelling in stock analysis, sales reporting, and customer service. Highly organised, I thrive in dynamic environments and am passionate about delivering excellent client experiences across high-end and premium settings, with strong skills in inventory, styling, and upselling.
Supported the merchandising team at New Look with daily administrative tasks, including maintaining critical path documents, updating systems, and ensuring accuracy of product and stock data. Assisted with sales, stock, and intake reporting using Excel, helping to identify bestsellers, monitor performance, and support trading decisions. Worked cross-functionally with buying, planning, and supply chain teams, demonstrating strong organisational skills, attention to detail, and the ability to thrive in a fast-paced retail environment.
Assisted in drafting and distributing press releases, media kits, and other communication materials to enhance brand visibility. Monitored media coverage and compiled comprehensive reports to track public sentiment and campaign effectiveness. Maintained and updated media contact databases, fostering strong relationships with journalists and influencers to support PR initiatives.
I am pleased to provide this reference for Marni, who worked as a beauty advisor under my management at Selfridges. During her time with us, consistently demonstrated professionalism, excellent customer service skills, and a strong work ethic and was responsible for assisting customers with product selections and providing beauty consultations and achieving sales targets whilst representing a brand. Her strong interpersonal skills, creativity, and understanding of how to engage with people would make her well suited to this job role. I found her to be hardworking, professional, and eager to learn.