Hello! i am 21 years old, i’m based in london i like long hours for shifts i’m very good at fast paced work as it makes the hours go by quick. i’m a very bubbly character , im confident and great at engaging
• Trained on customer service • Trained on inbound/outbound calls and referrals • Trained on soft phones • Trained to answer customer FAQ
• Carries 3 plates • Wine waiter • Food service • Table set up • Event management ( weddings , gala) • Selling alcohol / Up selling
Responsibilities: • Greeting clients and presenting oneself as an • ambassador Hospitality and the ethos it stands for. • Deputise for the F&B Supervisor. • Event briefs for indeed flex casuals. • To act as event support on larger catered events. • Support the Managers with carrying out daily and • weekly checks operational inspections. • Operating and delivering small catered events • autonomously. • Answer guests questions about menu items, • ingredients, and allergens. • Maintains familiarity with menu items, plus wine and • drinks information.
• 4 years plus experience • Trained on Bar service • Delivering / Handling drinks • Delivering / Handling food • Problem Solving • Experience with high-end hotels, including The Shard with VIP attendees.
• Keeping notes and observing • Receiving calls and information to pass around the office • Attended regular morning meetings • Filing paperwork • Took important visitors straight to the correct floor