Charlene Alexander

Maintained clean, safe working environments to eliminate accident risks. Managed complaints with calm, clear communication and problem-solving. Engaged with customers to better understand needs and deliver excellent service. Built and maintained courteous and effective working relationships. Demonstrated consistent hard work and dedication to achieve results and improve operations. Cleaned tables in different bays and washing glasses working behind the bar serving drinks checking IDs to make sure they was the legal age Dealing with cash transactions and card payments Engaging with customers and receiving tips Making sure all my online training was completed before the deadline Handled customer concerns and escalated major issues to supervisor. Maximised customer engagement and satisfaction by delivering excellent customer service. Promoted safe working environment by implementing regulatory standards, policies and guidelines.

Handled customer enquiries, providing prompt responses to questions about products and services. Assisted customers in locating products and provided detailed information to enhance shopping experience. Collaborated with team members to achieve sales targets and contribute to store success. Processed sales transactions efficiently, handling cash, credit, and debit payments accurately. Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business. Handled returns and exchanges with a focus on customer satisfaction and policy adherence. Participated in staff training sessions, continually improving product knowledge and sales techniques. Offering daily star buys to customers and my sales goal Daily sign ups on beauty cards Offering new products to customers Selling perfumes