Meriem Djama
I bring luxury fragrance retail experience, delivering personalised customer service, expert product recommendations, and efficient stock control. I thrive in fast-paced, premium environments, am reliable and organised, and adapt quickly to new challenges, with experience in both luxury and charity shop retail settings.
Delivered personalised fragrance consultations, recommending perfumes and oud according to customer preferences and needs. Built strong knowledge of fragrance notes, profiles, collections and product features to support confident selling. Provided premium customer service in a busy luxury retail environment and helped encourage repeat business. Processed sales transactions and supported store targets through customer engagement and product knowledge. Completed daily banking procedures and prepared cash deposits accurately in line with company processes. Supported stock takes, inventory checks, discrepancy reporting, stock management and merchandising. Maintained high standards of store presentation and worked reliably as part of the wider team.
Welcomed guests warmly and professionally, creating a positive first impression. Managed customer enquiries and supported smooth front-of-house service in a busy hospitality setting. Assisted with payments, guest information and maintaining high presentation and hygiene standards.
Provided customer service in English. Ironed, folded, organised and displayed clothing.
Supported detailed design, project planning and estimates. Completed measurements and calculations and monitored safety and regulatory procedures.
Prepared learning materials, assignments and quizzes. Sourced lesson resources and supported a safe, organised classroom environment. Graded assignments and quizzes in a timely manner.