Dweet
Dweet

Thuvaraga Ragunath

Customer Service Associate
Previous Brands
CHANEL
MAC Cosmetics
NARS Cosmetics
Valentino Garavani
Monica Vinader
Too Faced Cosmetics
Fenty Beauty
Huda Beauty
Estée Lauder
Dior
Work Experience
Luxury Sales Associate
Sep ‘21 - Now
Harrods, Selfridges, Fenwick, Harvey Nichols, Boots

• Worked for all departments including luxury chocolate, menswear, womenswear, beauty for brands such as: Godiva, Chanel, Gucci, Louis Vuiton, Valentino, Monica Vinader, MAC, NARS, Estée Lauder, Too Faced, , Hourglass, Charlote tilbury, Dior, Prada • Worked as a makeup artist ofering full glam looks, shade matching, advising customers on products tailored to their skin type • Maintained a clean, organised inventory by conducting daily merchandise stocking and assisted in identification and prevention of stock discrepancies

Tutor
Sep ‘21 - Mar ‘23
MYTUTOR

• Tutored maths English, science, politics • Tailored approaches based on individual requirements • Private meeting with customers with individual feedback and future targets

Customer Service Agent
Sep ‘18 - Sep ‘21
John Lewis

• Worked as a customer service advisor in a call centre • Liaising and relaying information from diferent departments • Devolved problem solving skills under pressure by building rapport with customers through communication and by going above and beyond

Languages
Tamil
English
Experienced Categories
Luxury
High-end luxury
Experienced Work Environments
Boutique
Department store
Shopping centre
Pop-Up
High street store
Travel retail
Flagship store
Experienced Product Categories
Menswear
Womenswear
Accessories
Watches & Jewelry
Beauty & Fragrances
Responsibilities
Client Help
CRM
Order preparation
Stock control
Stockroom management
Delivery processing
Inventory control
Product labelling
Product setup
Online orders fulfilment
Packaging
Returns & Exchanges
Cash register
Transactions
Client Advising
Product demos
Styling
Greeting
Education & Training
University of Law
(First class Y1)
London Academy of Excellence
B2W