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Mukkala Anvesh

Studying Global Business Management with 2 years retail experience in India, building practical business
About

I have hands-on experience in fashion retail, supporting sales, returns, and merchandising at Max Fashions, Reliance Trends, and Jio Mart. I excel in fast-paced environments, maintain organised displays, and consistently provide attentive customer service to ensure a smooth and welcoming shop floor experience.

Previous Brands
Max Fashions
Reliance Trends (Reliance group)
Jio Mart
Work Experience
Retail Customer Service Assistant
Oct ‘24 - May ‘25
Max Fashions

Greet customers with a positive attitude, assist with product queries, sizes, styles, returns, and purchases to ensure an enjoyable shopping experience. Serve customers quickly and accurately at the tills, process returns, voids, and resolve queries with professionalism and care. Maintain a clean, tidy, and visually appealing shop floor and fitting room area, ensuring stock is well presented and displays are refreshed regularly. Receive and unpack deliveries, check products against delivery notes, and ensure stock is correctly priced and efficiently placed on the shop floor. Work closely with colleagues across departments, supporting one another to meet daily goals and uphold brand values.

Retail Sales Assistant
May ‘23 - Sep ‘24
Reliance Trends (Reliance group)

Assisted customers with product selection, sizes, and styling to ensure a positive shopping experience Maintained clean, organized, and visually appealing displays according to company merchandising standards Handled billing, returns, and exchanges efficiently using POS systems Received and restocked new merchandise, checked inventory, and ensured accurate product placement. Met daily sales targets and promoted ongoing offers to increase customer engagement. Supported team members during peak hours and ensured smooth store operations. Provided excellent customer service by resolving queries and building customer loyalty

Sales Assistant
Mar ‘22 - Apr ‘23
Jio Mart

Assisted customers with product inquiries, pricing, and offers, ensuring a smooth shopping experience. Promoted daily deals and new arrivals to increase product awareness and drive sales. Handled billing, payments, and returns through POS systems with accuracy and efficiency

Retail Experience
Retail Category
Premium
Luxury
High-end luxury
Other
High street
Work Environment
Travel retail
Boutique
Department store
Shopping centre
Pop-Up
Flagship store
Other
Outlet
Product Category
Menswear
Womenswear
Other
Accessories
Leather goods
Watches & Jewelry
Footwear
Beauty & Fragrances
Responsibilities
Greeting
Client Help
CRM
Complaint handling
Aftercare
Storytelling
Styling
Product demos
Client Advising
Upselling
Transactions
Online orders fulfilment
Packaging
Returns & Exchanges
Cash register
Product setup
Stockroom management
Product labelling
Stock control
Inventory control
Delivery processing
Store Maintenance
Order preparation
Health & safety
Open/closing store
References
Anonymous
Worked together but different companies - Team Leader , Max Fashions
Oct 2024 - May 2025

Languages
English
Telugu
Hindi
Education & Training
University of Roehampton
‘25 - ‘27
Global Business Management
Masters
A C College
‘19 - ‘23
Computer Science
Bachelors