I have hands-on experience in fashion retail, supporting sales, returns, and merchandising at Max Fashions, Reliance Trends, and Jio Mart. I excel in fast-paced environments, maintain organised displays, and consistently provide attentive customer service to ensure a smooth and welcoming shop floor experience.
Greet customers with a positive attitude, assist with product queries, sizes, styles, returns, and purchases to ensure an enjoyable shopping experience. Serve customers quickly and accurately at the tills, process returns, voids, and resolve queries with professionalism and care. Maintain a clean, tidy, and visually appealing shop floor and fitting room area, ensuring stock is well presented and displays are refreshed regularly. Receive and unpack deliveries, check products against delivery notes, and ensure stock is correctly priced and efficiently placed on the shop floor. Work closely with colleagues across departments, supporting one another to meet daily goals and uphold brand values.
Assisted customers with product selection, sizes, and styling to ensure a positive shopping experience Maintained clean, organized, and visually appealing displays according to company merchandising standards Handled billing, returns, and exchanges efficiently using POS systems Received and restocked new merchandise, checked inventory, and ensured accurate product placement. Met daily sales targets and promoted ongoing offers to increase customer engagement. Supported team members during peak hours and ensured smooth store operations. Provided excellent customer service by resolving queries and building customer loyalty
Assisted customers with product inquiries, pricing, and offers, ensuring a smooth shopping experience. Promoted daily deals and new arrivals to increase product awareness and drive sales. Handled billing, payments, and returns through POS systems with accuracy and efficiency