I excel in dynamic retail environments, focusing on exceptional customer service and teamwork. With expertise in store maintenance, inventory control, and transactions across various categories, I adapt swiftly to diverse retail settings. Fluent in English with safeguarding credentials and an Enhanced DBS check.
As a Brand Representative, my main focus is to give exceptional customer service in order for customers to have the best shopping experience with ease
The Perfume Factory – Sales Assistant 28th September – October 29th During my time as a Sales Assistant, I developed a strong foundation in customer service skills. I learned how to greet customers warmly, assist them in finding products, and provide helpful advice on perfume selection. I also gained experience in maintaining a safe and organized retail environment, including monitoring for shoplifters and keeping the shop clean and tidy. Additionally, I learned how to stay up to date on special promotions and create eye-catching displays.
As a youth worker/sports coach for thyl united, I was responsible as one of the leaders of the 7 groups where I supported the young children as we enfolded in different activities each day of the summer holiday programme. I had to use initiative always be reliable and a role model for the children to always support them. Day to day tasks included safe coaching activity sessions along with providing guidance as children go along with their scheduled activities.
• Contributed to the creation of instructional materials such as worksheets, practise tests and reference guides • Helped with administrative activities at the centre, including scheduling, record keeping, and contacting parents and guardians/ managing phone calls • Managing tuition fees / events
To Whom It May Concern I'm writing to highly recommend Zakiya Akhtar, who worked in administrative assistance for us at High Grade Tuition. Throughout her time here, Zakiya displayed great skills in a variety of areas of our business, making her an important member of our team. Zakiya's principal responsibilities included administrative tasks, class planning, resource management, and answering phone calls. She addressed each work with utmost professionalism and attention, continually exceeding our expectations. Zakiya was diligent and proficient in her administrative duties. She organised schedules, kept accurate records, and ensured that all administrative duties were performed on time. Her organisational skills substantially aided the seamless operation of our office. When it came to class organisation, Zakiya was invaluable in coordinating schedules, organising materials, and ensuring that both students and tutors had all they required for effective sessions. Her attention to detail and proactive approach set her apart in this capacity. Furthermore, Zakiya handled phone calls with professionalism and kindness. She was frequently our clients' first point of contact, and her outstanding communication skills and kind demeanour impressed everyone she encountered. Zakiya's contributions beyond her allotted obligations. She was always willing to help colleagues and take on additional responsibilities as needed. Her good attitude, dependability, and strong work ethic made her enjoyable to work with. I have no doubt Zakiya will flourish in any role she chooses. She possesses the abilities, dedication, and interpersonal attributes required for success in any professional context. I absolutely suggest her for any opportunity she pursues. Please feel free to contact me if you require any additional information. Sincerely, Kom Zaman Manager - High Grade Tuition Kom@highgradetuition.com