Passionate about exceptional customer service, I excel in dynamic retail settings. My top skills include adaptability and effective communication, ensuring positive experiences for customers whilst cultivating a harmonious team atmosphere.
• Contributed to the creation of instructional materials such as worksheets, practise tests and reference guides • Helped with administrative activities at the centre, including scheduling, record keeping, and contacting parents and guardians/ managing phone calls • Managing tuition fees / events
To Whom It May Concern I'm writing to highly recommend Zakiya Akhtar, who worked in administrative assistance for us at High Grade Tuition. Throughout her time here, Zakiya displayed great skills in a variety of areas of our business, making her an important member of our team. Zakiya's principal responsibilities included administrative tasks, class planning, resource management, and answering phone calls. She addressed each work with utmost professionalism and attention, continually exceeding our expectations. Zakiya was diligent and proficient in her administrative duties. She organised schedules, kept accurate records, and ensured that all administrative duties were performed on time. Her organisational skills substantially aided the seamless operation of our office. When it came to class organisation, Zakiya was invaluable in coordinating schedules, organising materials, and ensuring that both students and tutors had all they required for effective sessions. Her attention to detail and proactive approach set her apart in this capacity. Furthermore, Zakiya handled phone calls with professionalism and kindness. She was frequently our clients' first point of contact, and her outstanding communication skills and kind demeanour impressed everyone she encountered. Zakiya's contributions beyond her allotted obligations. She was always willing to help colleagues and take on additional responsibilities as needed. Her good attitude, dependability, and strong work ethic made her enjoyable to work with. I have no doubt Zakiya will flourish in any role she chooses. She possesses the abilities, dedication, and interpersonal attributes required for success in any professional context. I absolutely suggest her for any opportunity she pursues. Please feel free to contact me if you require any additional information. Sincerely, Kom Zaman Manager - High Grade Tuition Kom@highgradetuition.com