Fasiha Ijaz

Responsibilities: ●Development and implementation of HR initiatives and systems ●Recruitment by preparing job descriptions, posting ads and managing the hiring process ●Support the management of disciplinary and grievance issues ●Answering employee questions and resolve their organizational disputes ●Providing customer service to organization employees and management ●Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements ●Maintaining computer system by updating and entering data ●Setting appointments and arranging meetings ●Processing payroll, which includes ensuring vacation and sick time are tracked in the system ●Facilitating resolutions to any payroll errors ●Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment

Responsibilities: 1. Develop and manage digital marketing campaigns 2. Oversee a social media strategy 3. Manage and maintain the organization website 4. Write and optimize content for the website and social networking accounts such as LinkedIn 5. Track and analyze website traffic flow and provide regular internal reports 6. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion. 7. Write copy for email marketing campaigns 8. Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing 9. Attend product launches and networking events.

1. Managed account opening procedure 2. Managed demand drafts, pay orders, money transfer and treasure transfer procedures 3. Documentation 4. Customer dealing and satisfaction

Responsibilities: 1. Post Journal entries 2. Managed and helped with Account receivables, Account Payables and Bank statement reconciliation 3. Bank Statement Reconciliation 4. Support the payment processing team 5. Data entry 6. Credit checks

Responsibilities: 1. Be familiar with and follow all relevant standards & procedures, based on training and reference materials provided by the British Council. 2. Complete all reports, logs and claims accurately and in real time. 3. Ensure that all test day procedures are met 4. Report promptly to test venue at agreed time. In case of emergency, inform the appropriate test day or British Council staff in a timely manner. 5. Ensure that guidelines and policies are applied and followed in the areas of Data Protection, Child Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud 6. Promote and ensure the wellbeing of candidates at all time. In case of emergencies, follow procedures to ensure the wellbeing of candidates. 7. Ensure that candidates have a positive and consistent test day experience and a positive image of the British Council. 8. Handling of confidential & authorized material