With hands-on experience in greeting customers, handling enquiries, complaint resolution, and inventory control across both high street and luxury retail, I thrive in fast-paced environments. I’m adaptable, attentive to detail, and committed to delivering personalised service while maintaining high shop floor standards.
Psychometric Assessment: Administration + Scoring (BAI, BDI, HAM-A, HAM-D, 16PF, DAT) Shadowing, Case History Taking, Client Intake, Mental Status Examinations Workshop on child safety measures in collaboration with NGO
As the first team lead of the flagship wing One-on-One Peer Training, I was responsible for designing a structured training system for fellow students in university. Managed multiple events through the semester, including ‘Fitting into the Puzle’, ‘Midsemester Chronicles', and other sessions. Led a team of 10+ students, including training them to take sessions with other students. Conducted sessions on Time Managament, Managing Academic Anxiety, Exam Preparation techniques, and more.
Worked in the HR Learning & Development department, creating the employee SOP, Trust book, EAP, and the Manual for onboarding and delivery of seminars. Assisted in the onboarding and recruitment process for new psychologists. Shadowing and Client Observation under Counselling Psychologists, Occupational and Behavioural Therapists.
Working with economically challenged families Engaging with children through educational and recreational activities.
Content generation for Tamil audiences related to mental health awareness. Editing and Proofreading scripts + Hands-on work including Podcasts, Video Shoots, etc. Movement therapy and pre-natal care initiatives.