With extensive retail experience in London's fashion sector, including Liberty and Sweaty Betty, I excel in sales assistance, stock management, and delivering exceptional customer service. Skilled in adapting to dynamic environments, I'm passionate about enhancing the shopping experience for every customer.
Liberty London, London • Stock Receiving and Dispatch: -Receive incoming stock shipments, verify contents, and process them. -Prepare outgoing stock for dispatch, including picking, packing, and labelling items. -Coordinate with logistics teams to schedule deliveries and ensure timely shipment of orders. • Compliance and Safety: -Ensure compliance with regulatory requirements and company policies related to inventory management. -Maintain cleanliness and organisation in the stockroom and storage areas.
Sweaty Betty, Marylebone, London • Stockroom responsibilities. • Providing customer service while on the selling floor. • Cashier. • Maintaining the store organised and distributing stock.
Amaranto Restaurant and Pavyllon London, Four Seasons Hotel London at Park Lane • Hostess: -Welcome guests to the venue. -Escort customers to assigned dining, bar or lounge areas, providing menus. -Managing the seating chart. -Cater to guests who require extra attention. -Responding to guest inquiries and requests in a timely, friendly, and efficient manner. • Assisting the front waiters. • Food runner. • Back of house.
Lefties Store, Lisbon • Providing customer service while on the selling floor, fitting room and front end. • Cashier, including opening the registers. • Maintaining the store organised and distributing stock. • Preparing online orders.
• Front of house service experience. • Promotional staff experience. • Worked in private views in Art Galleries, business conferences, VIP events, Companies' dinner parties, weddings. • Cloakroom.
London • Front of house and money handling. • Customer orders and service. • Door cashier assisting the door manager with the smooth operation of the entrance to the club and overseeing the entry of all paying, prepaid and guest list customers.
Portugal • Receptionist dealing with product purchasing and booking appointments. • Colourists assistant. • Auxiliary work at the salon. • Maintaining the workspace clean and functional.
It was a pleasure collaborating with Andreia. Her positive attitude and dedication uplifted the team, demonstrating her hardworking nature and trustworthiness. She exhibited flexibility and reliability, even in the final moments of her time at liberty. It is regrettable that we were unable to extend a permanent role to her.