Passionate about luxury retail, I bring experience in client advising, complaint handling, transactions, and store operations. I thrive in fast-paced environments, deliver attentive, personalised service, and am highly adaptable, with proven flexibility for short-notice and weekend shifts to uphold exceptional brand standards.
Worked at an English language school in Paris in a dual role across administration and teaching. Managed invoicing with accountability for timely payments, handling client communication, escalating where needed. Alongside this, I taught and mentored students in an inner-city school environment, supporting their preparation for the Baccalaureate and building their confidence to communicate to a higher standard.
Worked as a teaching assistant at a primary school in Madrid, supporting pupils aged 3-8 across a range of abilities, including those with learning difficulties, autism, and ADHD. In a high-expectation environment shaped by demanding parents, worked closely with teachers to maintain standards under pressure, strengthening my adaptability, composure, and professional communication.
I have been working part time with my father on organisational change and high-performance coaching projects across corporates and institutions. Contributed through research, client engagement and feedback, and the development of new ideas, to scale the business.