I bring strong experience in luxury and high-street retail, delivering personalised customer service, driving sales, and excelling in POS operations and stock control. Adaptable and client-focused, I thrive in fast-paced environments and am committed to exceeding targets and supporting seamless shop floor operations.
Engaged customers to enhance in-store experience and provide outstanding customer service. Offered excellent customer service by staying on top of pending orders and customer requests. Accepted card, cash and cheque payments in POS register system. Prepared orders for customers with wrapped, bagged and boxed items.
Accepted and processed cash, cheque, card and mobile payments using POS systems. Guaranteed high levels of customer satisfaction through product knowledge and attentive service. Assisted customers with signing up for store loyalty programmes and provided details about key benefits. Built rapport with new and existing customers to boost client retention. Followed company procedures and guidelines for smooth retail operations.
Provided service with a smile, offering courteous, helpful advice to best meet customer needs Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases Accepted and processed cash, cheque, card and mobile payments using POS systems Maintain clean, organised and curated display of cloths and accessories following the standard of the company Handling POS system transaction including; credit card, refund and exchange .