Experienced in retail with a strong background at John Lewis & Partners, Hospitality, Odeon, Nandos. Skilled in customer service, till operations, and maintaining an inviting store environment. Adaptable to various tasks and committed to enhancing the shopping experience for customers. Ready for immediate start.
• Greeting, welcoming guests and dealing with their queries • Providing information on events/football matches • Directing guests to correct destination • Opening, setting up and closing food and beverage kiosks • Working behind the till processing card transactions • Taking and serving food and drink orders • Monitoring food stock levels and restocking as necessary
• Welcoming customers • Working behind the till handling cash and processing credit card payments • Setting up and clearing tables • Making sure all customers are satisfied with their meals • Dealing with complaints • Working in the kitchen cooking and preparing meals • Monitoring food products' expiry dates • Liaising with food delivery companies (Deliveroo, Uber Eat) and making sure deliveries are ready for collection • Making sure all areas are clean, tidy and safe according to health and safety guidelines • Actively participating in team meetings to offer feedback to improve service
Greeting customers with a warm smile and allocating them to correct aisle's, helping them find accessories or desired pieces of clothing to suite them to their satisfaction. Processing orders and refunds on tills. Used communication skills to entice customers and welcome them to the store which in turn would influence them to purchase an item. Made sure my work environment is neat and tidy to maintain hygiene as I take pleasure in my work, and also to attract customers and make it easier for them to identify products. I specialised in till operating and hosting. Also helped restock items that were low in stock from the stock room, or items specifically requested by customers.
• Working behind the till serving food and drinks • Selling and providing customers with tickets • Directing customers to the correct screen • Keeping the area clean and tidy • Helping to close the venue
She was a great asset to the team she always made sure she was on time and would offer staff additional help if needed. Great team player would love to work with her again.