I am an experienced professional in the luxury sector, specializing in training and operational management. My career is marked by significant experiences in training, sales management, and production coordination within renowned brands, including Marc Jacobs, Loewe, and Casablanca Paris. I stand out for my expertise in developing training programs for retail and wholesale networks, on-the-ground coaching, and continuous performance improvement. My leadership is characterized by a motivating dynamic, focused on team motivation and leading large-scale projects in a collaborative and strategic framework.
• Plan and coordinate photo shoots, ensuring all steps are efficiently organized. • Manage budgets allocated for each project, ensuring expenses stay within set limits. • Reserve appropriate locations or studios for photo shoots, considering the specific needs of each project. • Coordinate production teams, including stylists, makeup artists, hair stylists, and assistants, both on-site and in-studio. • Effectively communicate with all stakeholders, including production team members, suppliers, and clients, regarding studio logistics and requirements. • Liaise with studio management for booking, setup, and any technical requirements for photo shoots. • Oversee the setup and breakdown of equipment and props in the studio, ensuring a smooth workflow during shoots. • Resolve logistical issues that may arise before or during photo shoots, including studio-related challenges. • Ensure photo shoots meet established deadlines and quality standards, both in-studio and on location. • Maintain constant attention to detail to ensure the success of each project, including studio-specific considerations. • Work effectively under pressure and be able to manage multiple projects simultaneously, balancing studio and on-location requirements.
• Managed sample collections for women and men. • Acted as the main liaison between PR, VM, Merch to track edits and showroom/buying sessions. • Conducted monthly inventory of sample collections. • Labeled and referenced all samples from conception. • Handled sample withdrawals to maximize usage. • Processed incoming and outgoing requests promptly. • Collaborated with the general services and showroom team for wholesale selling week. • Organized, cleaned, and maintained samples. • Managed the sample lifecycle, from ordering to archiving. • Coordinated sample transfers between departments. • Established and maintained a sample management tracking system. • Facilitated sample borrowing between internal teams. • Scheduled samples for key meetings, photo shoots, showroom events. • Ensured clear communication on sample whereabouts. • Had comprehensive product range knowledge.
• Developed a clear vision for the restaurant, including its concept, cuisine, ambiance, and market positioning. - Oversaw all day-to-day operations, including staff management, scheduling, food purchasing, and financial management. - Recruited, trained, and supervised staff to ensure quality service and a welcoming atmosphere for customers.
• Designed and standardized media for product training across all channels. • Conducted product training for Retail and Wholesale teams. • Managed training logistics. • Implemented training modules and tools provided by the Global Training Manager in collaboration with Retail Operations. • Monitored store performance to optimize KPIs, working closely with Retail Operations. • Supported managers and associates in enhancing performance. • Organized integration seminars for new sales associates and employees. • Tracked training budget. • Oversaw store openings in Shanghai, Chengdu, Beijing, and Tianjin.
COMMITTEE) • Advised on Brand DNA. • Developed comprehensive product training. • Interacted with team and supported sales associates. • Aligned store performance with budget. • Created and implemented reports. • Managed team loyalty and turnover. • Provided sales technique training. • Monitored Chinese store tasks for global coherence. • Collaborated with Visual Merchandising. • Organized Retail marketing events with PR team. • Reported to global HQ on commercial policy and regional insights. • Identified regional development opportunities for increased turnover.
Team Management Customer Service Operations Human Resources