I bring over 16 years of experience in fashion and sports retail, excelling in sales, customer service, merchandising, inventory, and team leadership. Skilled in achieving targets, adapting to fast-paced environments, and delivering excellent service, identifying new store locations, & Opening New Retail Stores. Fluent in English and Hindi, I thrive in dynamic retail settings.
1. Responsible for in-house drafting of all contract documentation such as application forms, allotment letters, agreement of sale, conveyance deeds, lease deeds, and all customer-related document communications. Draft, review, and negotiate a variety of contracts and agreements, including client agreements and partnership agreements. 2. Track all communications and follow up with Consultants, Government official officers & the Partner of the Company 3. Prepare all the required documents for NOC [No Objection Certificate] 4. Coordinate & Communicate with all consultants, eg, (Fire, Gas, Electricity, etc) and government officials to get an occupancy certificate for flats. 5. Prepare and maintain legal documentation, including corporate records, contracts, and regulatory filings. 6. Respond to legal inquiries and requests from internal and external stakeholders in a timely and professional manner. 7. Perform other legal tasks and responsibilities as assigned by senior management, eg. coordinate with vendors and purchase required for the construction site.
1. Manage the centre, ensuring high-quality business activities with maximum quality and service to customers, students. 2. Profitability for the organization. 3. Decision-making, planning, staffing, directing, and controlling. Plans to achieve the targets 4. Responsibly use resources and control expenses to meet agreed budgetary controls 5. Arrange Seminars, Events & meetings with clients for business proposals 6. Analyse and work on training modules, handling inquiries related to Skill development training 7. Prepares periodic reports, financial statements, and records on centre projects, progress, status, or other special reports for management
Looking after own retail store
Sales, Store Profitability, Financial, Budgeting a. Effectively manage and review the P&L of all the stores to optimize store profitability and standards. Set Store Targets & achieve Sales & Annual Budget. b. Continuously track the performance of the stores against the set monthly, quarterly, and yearly business plan and understand the reason for non-performance, develop a business plan to address and manage issues effectively c. Increase productivity targets (Sales per staff & Square. ft, Average transaction value, Unit per transaction, Weekly, Monthly, Financial year sales achievement, Increasing Conversion percentage, Gross Margin, Optimize Inventory Sell thru, control on Shrinkage, etc…) d. Sales Forecasting & Budgeting for retail stores, scheduling expenditures; analysing variances; initiating corrective actions e. Identifying potential markets for New Store Openings and Store renovations. Inventory Management & Merchandising a. Communicating with the Inventory dept & warehouse dept to meet business goals and Inventory movements. b. Tracking stock levels in Warehouse & Stores, monitoring inventory management (right pricing, price revisions of old stocks address slow sellers, initiate markdowns, and address product quality issues, wh dispatches, initial distribution, inter-transfers, re-orders from concept office, actual receipts against the finalized quality budgets, season-wise or age-wise, stock sales and closing stocks composition. Introducing Promotions, Sales & Events. Visual Merchandising a. Maintain high standards of visual appearance; Ensure In-store visual display in support of the Store’s sales objectives. b. Working with Visual Merchandiser, Merchandise Planning & Operations department & develop ways to increase inventory through merchandising store capacity & load. Marketing & Market Research a. Tracking & analyzing the performance of advertising campaigns. b. Managing the marketing budget, and ensuring that all marketing aligns with the brand identity. Manpower management a. Provide timely feedback to the sales personnel regarding their performance & maintain employee morale b. Identify Training and development inputs required by the store & counter staff to equip them with the skills to understand and fulfill consumer needs.
Sales, Store Profitability, Financial, Budgeting a. Effectively manage and review the P&L of all the stores to optimize store profitability and standards. Set Store Targets & achieve Sales & Annual Budget. b. Continuously track the performance of the stores against the set monthly, quarterly, and yearly business plan and understand the reason for non-performance, develop a business plan to address and manage issues effectively c. Increase productivity targets (Sales per staff & Square. ft, Average transaction value, Unit per transaction, Weekly, Monthly, Financial year sales achievement, Increasing Conversion percentage, Gross Margin, Optimize Inventory Sell thru, control on Shrinkage, etc…) d. Sales Forecasting & Budgeting for retail stores, scheduling expenditures; analysing variances; initiating corrective actions e. Identifying potential markets for New Store Openings and Store renovations. Inventory Management & Merchandising a. Communicating with the Inventory dept & warehouse dept to meet business goals and Inventory movements. b. Tracking stock levels in Warehouse & Stores, monitoring inventory management (right pricing, price revisions of old stocks address slow sellers, initiate markdowns, and address product quality issues, wh dispatches, initial distribution, inter-transfers, re-orders from concept office, actual receipts against the finalized quality budgets, season-wise or age-wise, stock sales and closing stocks composition. Introducing Promotions, Sales & Events. Visual Merchandising a. Maintain high standards of visual appearance; Ensure In-store visual display in support of the Store’s sales objectives. b. Working with Visual Merchandiser, Merchandise Planning & Operations department & develop ways to increase inventory through merchandising store capacity & load. Marketing & Market Research a. Tracking & analyzing the performance of advertising campaigns. b. Managing the marketing budget, and ensuring that all marketing aligns with the brand identity. Manpower management a. Provide timely feedback to the sales personnel regarding their performance & maintain employee morale b. Identify Training and development inputs required by the store & counter staff to equip them with the skills to understand and fulfill consumer needs.
1. Overseeing the entire retail operation of the store 2. Achieving Financial Targets 3. Managing a team of store managers and retail staff, including hiring, training, performance evaluation, and staff development 4. Monitoring store expenditures and budgets, and ensuring financial objectives are met 5. Handling customer complaints and issues in a professional manner 6. Forecasting annual, quarterly, and monthly sales and reporting on store performance 7. Working with the marketing team to develop effective promotional and advertising campaigns
Focusing on Excellent Customer Service 2) Concentrating on Achieving Daily, Weekly, Quarterly & Annual Store Targets. 3) Visual Merchandising -presentation of products and services to better highlight their features and benefits. 4) Working on Sales Promotion. 5) Writing Monthly sales reports & submitting them to management. 6) Taking Customer Feedback and submitting it to management 7) Market Study to understand competitors in the market