I excel in customer engagement and sales, delivering personalised experiences. My strong communication and problem-solving skills ensure customer satisfaction and loyalty. I adapt swiftly to dynamic retail environments, focusing on client needs and providing tailored guidance for exceptional service.
Built positive customer rapport through friendly, professional communication. Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences. Acted as thefirst point of contact for customer issues and queries. Used outstanding problem-solving and communication skills to appease dissatisfied customers.
Understood customer needs to craft exceptional sales journeys. Maintained contact with customers throughout the sales and pre-delivery process. Built long-term relationships with customers and generated referrals from existing clients. April 2022 - January 2023