Delivery focused project manager with a proven track record in the management of client, community and business development projects across private and third sectors. Having delivered a range of complex and challenging projects including product development, client team development journeys and global training programmes, I have built a full-cycle project skillset from business case writing and project planning to risk management, resource planning and stakeholder management – allowing me to confidently deliver agreed results within budget and deadlines.
Responsible for leading and delivering all client and internal projects for a learning and development provider, managing internal and external stakeholders to achieve project outcomes. Key Responsibilities •Successfully deliver client projects, locally and globally, from proposal to completion •Use agile project management and CRM tools for strategic planning and delivery •Bring multi-disciplinary, global project teams together, ensuring time and energy is used efficiently •Lead on product development projects, managing teams of stakeholders to achieve outcomes on time and to budget •Nurture corporate client and stakeholder relationships to win repeat business and expand our reach Key Achievements •Improved team productivity and efficiency by implementing a new project management system •Won the tender for a global programme with a leading international record label •Increased freelancer retention by 50% by developing a freelancer management system •Reduced proposal turn-around time by 25%, by creating and implementing resource databases •Managed product teams to create 3 new, scalable products, based on client need and learning and development trends, to expand our offer and grow the business
Managing all community projects for older people across North and East London, meeting sustainability requirements, within strict budgets and deadlines. Key Responsibilities •Work with finance, fundraising and senior management teams to win tenders and funding •Operationalise projects that our team successfully attained funding for •Build and maintain working relationships with funders, stakeholders and delivery partners including Local Authority and CCG's •Event management •Develop monitoring and evaluation strategies •Write funder reports that showcase project success and learning Key Achievements •Overcoming challenges presented by the COVID-19 pandemic in a community-based project and exceeding project outcomes •Winning multiple funding bids for a diverse range of projects •Creating successful and sustainable legacies for projects that reached completion
Working within the return-to-work team, developing and facilitating a range of health, wellbeing and soft skill workshops and one-to-one support for clients.
Providing one-to-one interventions to support clients to reach their health and wellbeing goals, using motivational interviewing and personal health plans.
Reporting to the Patient Liaison Team Lead and delivering a wide range of administration activities.
Supporting adults with learning disabilities to lead full and independent lives.