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Rachel Setiawan

Senior Sales Exec, Senior personal shopper, Stylist, Designer
About

I bring extensive luxury retail experience, excelling in client relationships and driving sales at Fabergé and Harrods. Skilled in CRM, styling, and event organisation, I thrive in fast-paced environments, personalising shopping experiences to enhance customer satisfaction and consistently achieve top sales performance.

Previous Brands
Threads Styling
Fabergé
Teamsales Recruitment
Harrods
Work Experience
Senior Personal Shopper & Stylist
Oct ‘22 - Apr ‘23
Threads Styling

Sales Advisor
Oct ‘17 - Aug ‘22
Fabergé

New Home Sales Consultant
Apr ‘16 - Oct ‘17
Teamsales Recruitment

Sales Associate
May ‘12 - Oct ‘15
Harrods

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Department store
Boutique
Product Category
Watches & Jewelry
Womenswear
Responsibilities
CRM
Storytelling
Complaint handling
Client Help
Aftercare
Greeting
Styling
Product demos
Client Advising
Upselling
Transactions
Cash register
Returns & Exchanges
Packaging
Online orders fulfilment
Product setup
Delivery processing
Open/closing store
Order preparation
Inventory control
Product labelling
Stock control
Health & safety
Languages
Chinese - Fluent
Education & Training
Ngee Ann Polytechnic
Diploma in Business Studies
Ngee Ann Polytechnic
Business studies