Pearl Kesariya

An extrovert person who thrives on communication. Possessing 2.5+ years of experience in marketing, 2 years in retail.

With a strong background in customer care at Marks and Spencer, I excel in providing exceptional service and efficient stock management. Skilled in cash handling and inventory control, I thrive in fast-paced retail settings, ensuring smooth operations and satisfied customers.

Previous Brands
Epic Marketing India
Khavanu Pivanu, Majja Ni Life
Marks and Spencer
Socheers pvt ltd
Social Samosa
Work Experience
Customer Service Assistant
Oct ‘23 - Jan ‘24
Marks and Spencer

•Provide friendly and efficient customer assistance, addressing inquiries. •Operate cash registers accurately, ensuring a smooth checkout experience for customers. •Maintain well-stocked shelves, replenish products. Stock management & inventory control

Senior Account Executive
Nov ‘22 - Aug ‘23
Socheers pvt ltd

Through meticulous consumer research, I deciphered their preferences, and strategically crafted campaigns that authentically connected with them, resulting in a tangible positive impact on their purchasing decisions. Monitor progress of campaigns using various metrics for performance reports. Create and oversee advertising/communication campaigns social media platforms, influencer marketing and promotional events. Worked for brands like AmazonminiTV, Courtyard By Marriot, Taiwan Government.

Business Development Executive
Aug ‘22 - Oct ‘22
Social Samosa

Attract and nurture clients . Prepare and deliver sales pitches. Creating and assisting marketing plan for reaching prospects.

Marketing Executive
Mar ‘21 - Jul ‘22
Epic Marketing India

Created and executed strategies for brands. Write copy for diverse marketing distributions (brochures, press releases, website material etc.) Client servicing. Proven expertise in client servicing, demonstrating effective communication, problem resolution, and relationship management to ensure client satisfaction. Business development. ENTREPRENEURIAL EXPERIENCE

Aug ‘20 - Aug ‘22
Khavanu Pivanu, Majja Ni Life

Developed business from scratch . Researched, developed and procured products from all over India . Created marketing and sales strategies

Retail Experience
Retail Category
Work Environment
Department store
Product Category
Client Help
Complaint handling
Product demos
Client Advising
Cash register
Returns & Exchanges
Online orders fulfilment
Product setup
Order preparation
Product labelling
Education & Training
Kings College
Msc International Marketing
Mithibai College, Mumbai University
‘18 - ‘21
Bachelor of Management