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Fatima Mirza

Sales Associate
About

I am a dedicated sales associate with over 2 years of experience in luxury retail. I excel in inventory management, customer service, and effective merchandising. I thrive in dynamic environments, driving sales through strategic insights and teamwork.

Previous Brands
Inayat Watch Company
Work Experience
Sales Associate
Aug ‘21 - Jan ‘23
Inayat Watch Company

• Managed day-to-day operations of a busy watch outlet, including inventory management, sales tracking, and financial reporting. • Provided exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. • Implemented effective merchandising techniques to optimize product visibility and drive sales. • Utilized MS Excel to create and maintain comprehensive sales reports, providing insights for strategic decision-making. • Trained and supervised new staff members, ensuring adherence to company policies and standards. • Created a positive work environment by promoting teamwork and collaboration among colleagues.

Retail Experience
Retail Category
Luxury
High-end luxury
Work Environment
Outlet
Product Category
Accessories
Responsibilities
Client Help
Greeting
Transactions
Product demos
Client Advising
Stockroom management
Product setup
Product labelling
Order preparation
Returns & Exchanges
Cash register
Upselling
Styling
Complaint handling
Languages
English - Fluent
Urdu - Native
Education & Training
University of Management and Technology
‘19 - ‘24
Bachelor of Science
Punjab Group of Colleges
‘18 - ‘19
Intermediate Pre-Engineering
Harvard Grammar High School
‘15 - ‘17
Matriculation (Sciences)