Chloe Nakasi

Completed a professional course in digital marketing with a focus on social media strategy and content creation. Applied these skills to successfully promote beauty treatments, manage social media accounts, and implement online campaigns that support client engagement and business growth.

Qualified Aesthetic Practitioner competent in dermal fillers, anti-wrinkle injections and facials: chemical peels, micro needling and mesotherapy with a Derma Pen and Roller. Diary management scheduling beauty consultations and appointments for clients. Marketing my brand using social media platforms, attending networking events, and designing business cards. Greeting all guests and assist them with requests and special services. Helping analyse customers' skin condition to recommend them with the appropriate products and skin care methods. Providing adequate aftercare support after appointments and following up with clients weeks after procedures. Responding to customer inquiries in a friendly and professional manner.

Diary management scheduling beauty consultations and makeup application appointments for clients. Travel around London to provide services. Marketing my brand using social media platforms, attending networking events, and designing business cards. Greeting all guests and assist them with requests and special services. Helping analyse customers' skin condition to recommend them with the appropriate products and skin care methods. Providing accurate product and merchandise information to customers. Responding to customer inquiries in a friendly and professional manner.

Collaborated with customer service team members to provide exceptional service throughout the entire shopping and purchasing experience. Experimenting with make-up combinations outside of work to ensure I have something new to bring to the team each week. Responded to customer inquiries in a friendly and professional manner as well as providing make-up demos and appointments for customers and events. This allowed me to genuinely be knowledgeable of the products which guaranteed customers were fully educated on products which increased sales. Within this role, I exceeded personal sales goals for 3 months in a row. Selling an average of £300 above my sales target each working day. This shows I am a motivated individual who drives to succeed and implement a positive change within the business. Attended 1 team meetings each month to voice concerns and offer constructive feedback to others.

Worked on a flexible timetable to accommodate a Fashion Boutique store's need throughout their project for the release of their new clothing line. This entailed taking management of various make up concepts for the models, being able to work sufficiently under pressure as well as having impeccable time management skills as this was a fast-paced environment. This allowed the days to run smoothly as me being able to work well as an individual, avoiding any delays which allowed the days to be very effective.

Consulted with customers on the latest styles and trends. Offered exceptional customer service to differentiate and promote the company brand. Worked with little to no supervision and support from other staff as this was a small concession within a department store. Processed an average of 40 transactions each day in a timely manner which assured that I either met or exceeded my expected daily target. Assuring the stock room's visual standard is maintained was a part of my day-to-day. Opened and closed the shop, including counting cash floats and making bank deposits.