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Aiya Kadem

Retail Sales Assistant
About

I am a retail professional with extensive experience in luxury and high-street environments. I excel in customer service, sales, and inventory management. I thrive in dynamic settings, consistently meet sales targets, and ensure a superior shopping experience through personalised customer interactions and product knowledge.

Previous Brands
vcomfort
Vince
Loris da perfume
Boots
Marble Arch dentist
PRADA | DUBAI
Mayfair barbers
Bubble chai
Work Experience
Sales representative
Mar ‘25 - Apr ‘25
vcomfort

As a sales representative for VComfort at an exhibition, I engaged with customers, demonstrated the features and benefits of massage chairs, and effectively communicated product value to drive sales. I provided excellent customer service, answered inquiries, and helped potential buyers make informed decisions. My role required strong interpersonal skills, product knowledge, and the ability to adapt to different customer needs in a fast-paced environment. WORK EXPERIENCE VOLUNTEERING

Sales associates
Nov ‘24 - Mar ‘25
Vince

Provided exceptional customer service in a high-end retail environment, assisting clients with styling and product selection to drive sales. Maintained in-depth knowledge of Vince's luxury apparel and brand identity to enhance the shopping experience. Managed inventory, processed transactions, and supported merchandising efforts to ensure a visually appealing store layout. Consistently met and exceeded sales targets while building strong client relationships.

Sales associate
May ‘24 - Oct ‘24
Loris da perfume

Sales Associate
Jan ‘24 - Oct ‘24
Loris da perfume

During my time as a Sales Associate at Loris Da Perfume, I developed a strong foundation in customer service, product knowledge, and sales techniques within the fragrance industry. My role involved assisting customers with finding the perfect scent, offering personalized recommendations based on their preferences, and ensuring a welcoming and engaging shopping experience. I honed my communication and interpersonal skills by building rapport with clients and understanding their unique tastes. Additionally, I learned to work effectively under pressure during high-traffic times and became skilled in multitasking, managing inventory, and meeting sales targets. This experience strengthened my ability to create meaningful customer interactions, which I bring forward in every role I take on.

Retail assistant
Jul ‘23 - Dec ‘23
Boots

In my capacity as a Retail Assistant at Boots, I have cultivated exceptional customer service skills, consistently delivering a positive and informative shopping experience for customers. My proficiency in utilizing point-of-sale systems and handling transactions ensures an efficient and accurate checkout process. I actively contribute to the organization and presentation of the sales floor, ensuring that shelves are well-stocked and products are attractively displayed. Adapting to the fast-paced nature of the retail environment at Boots, I successfully manage various responsibilities, including restocking inventory, addressing customer queries, and collaborating seamlessly with team members to achieve operational goals.

Dental nurse assistant | Receptionist
Feb ‘23 - Mar ‘23
Marble Arch dentist

In my role as a dental nurse receptionist, I have honed strong organizational skills to efficiently manage appointment schedules, ensuring a smooth and streamlined patient flow. With excellent communication skills, I confidently engage with patients, providing clear information about treatments, appointments, and administrative processes. My attention to detail is evident in maintaining accurate patient records and handling

Sales Assistant
Jul ‘22 - Jan ‘23
PRADA | DUBAI

In my role as a Sales Assistant specializing in prada I excelled in customer engagement, delivering comprehensive product information, and consistently exceeding sales targets. Thriving in a dynamic and fast-paced retail environment, I demonstrated adaptability to changing tasks and schedules, ensuring operational efficiency. My commitment to providing exceptional customer experiences and contributing to overall team success sets me apart in the field of prada retail.

Assistant Manager
Jul ‘21 - Dec ‘21
Mayfair barbers

I had the opportunity to work at Mayfair Barbers. This entailed getting the place ready before it opened. Despite the fact that it was my father's shop, I assisted in getting customers, handing out leaflets, creating QR codes, and interacting with new customers to help them achieve their goal. I also assisted in the creation of the website and the upkeep of hygiene in the shop. This required precise organizational abilities, as well as communication and teamwork skills.

Barista
Jan ‘20 - Sep ‘20
Bubble chai

I underwent a variety of tasks andjobs that required a good memory, speed and precision. My roles included making bubble teas which involved working at a fast speed and required safety to be a priority, whilst maintaining quality control, interacting and serving customers was also readily understood to maintain an effective service.

Retail Experience
Retail Category
High street
Luxury
High-end luxury
Premium
Other
Work Environment
Boutique
Department store
Shopping centre
Pop-Up
Flagship store
High street store
Travel retail
Outlet
Other
Product Category
Menswear
Womenswear
Watches & Jewelry
Accessories
Leather goods
Footwear
Beauty & Fragrances
Other
Responsibilities
Styling
Cash register
Client Advising
Packaging
Transactions
Product demos
Stock control
Product labelling
Stockroom management
Open/closing store
Store Maintenance
Order preparation
Greeting
Client Help
Aftercare
Complaint handling
Storytelling
CRM
Languages
English - Native
Arabic - Native