Ambitious and detail-oriented professional with 2+ years of experience in the fashion and luxury industry. Dedicated to building and improving on fashion & luxury brands and engaging with consumers on their preferences in how they incorporate fashion into their everyday lives. Focused on recreating classic styles with a touch of individuality.
• Responsible for managing walk-in customers & assisting customers in exploring product catalogs and providing consultation in the selection of products. • Achieve all business milestones – conversions/sales. • Responsible for meeting set targets. • Responsible for studio business growth & generating B2B orders through client meetings. • Responsible for conducting customer engagement activities to enhance awareness & footfalls. • Store Sales report – To prepare a daily sales report (full funnel) to evaluate the distance of the store from Sales targets. • Store Administration – Handling daily store activities, studio maintenance & upkeep & visual merchandise consistent with to Pepperfry Studio norms and SOPs.
• Assist customers in finding their desired products, offering product knowledge, and providing styling advice to ensure a personalized shopping experience. • Maintain a deep understanding of Pull and Bear's product range, including new arrivals, key features, and current promotions. • Maintain a clean and organized sales floor, ensuring merchandise is properly displayed and replenished as needed. • Collaborate with team members to achieve store sales targets, participating in regular team meetings and sharing ideas to improve sales performance. • Adhere to company policies and procedures, including visual merchandising guidelines, inventory management, and loss prevention measures.
• Greeting customers and providing them with assistance in findingproducts. • Recommendingproducts to customers based on their needs and preferences. • Setting up displays and promotions to attract customers' credit and debitpayments. • Scanning and bagging items for customers at the checkout counter. • Processing cash, credit, and debitpayments accurately.
• Solved the bugs and refined the company's application. • Proactively worked with the marketing team, events team, and technical team. • Developed 100% new email templates for customers and service providers. • Streamlined ordering through the use of computer technology, decreasing wait time from 2-4 days • Wrote and enhanced the User Guide of the application. • Conducting a satisfaction survey from Customers.
• Served as an ambassador to 30 new international students at SKEMA. • Provide information and answer questions about practical, social, and academic aspects of student life at SKEMA • Associated with International Office Staff for Pre- orientation & Concierge services.
• Observation internship on a mobile / SQL development project database, and tools specific to BSNL IT. • Discovery ofprotocols related to fiber optics and the Internet.