Azzurra Valente

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Open to Opportunities

Azzurra Valente

Client Engagement Manager

Current Location

London, UK

Azzurra is open to new work opportunities


After working as senior legal advisor in the renewable energy sector for 3 years and after completing a master in fashion and luxury management, I decided to take the plunge and move to London and use my enthusiasm for the fashion industry! I loved the new challenges I faced in the events organisation at Alexander McQueen and I thrived with the fast pacing growth during my years at Balenciaga. Here I had the opportunity to access high level trainings and to develop always new ideas and new projects to adapt the brand strategy to ever changing business needs (such as the Hub project during the pandemic and not only).
In this context I felt the need to deepen my knowledge in the client experience field and joined Burberry and then Armani Group as clients engagement manager. In all the brands I loved the process of growing and empowering people around me, providing constant training and collecting feedback to be always updated and relevant and obviously share values and set common goals to achieve.
I’m looking forward to set new boundaries and then exceed them.

  • Brands Azzurra has worked with
    • Giorgio Armani Group
    • BURBERRY, EMEIA
    • BALENCIAGA
    • MCQUEEN
    • Quintas Energy
  • Azzurra's past titles
    • Client Engagement Manager
    • Client Service Assistant
    • Retail Coordinator
    • Graduate Trainee
    • Senior Legal Advisor
Work Preference
Location Preference

Open to relocation

Work Pattern

Open to Full-time work

Employment Preference
  • Permanent Positions
Experience

Client Engagement Manager

Giorgio Armani Group

Jul 2022 - Present

Overseeing the UK CRM strategy for the Armani Group Brands – reporting to Head of Retail, dotted line into head of client engagement in Milan
•Plan and implement the CRM Strategy for the UK market (...

Client engagement Assistant

BURBERRY, EMEIA

Jul 2021 - Jul 2022

Providing weekly, monthly, and quarterly CRM reports to the Client Engagement sub regional teams and other stakeholders
•Monitoring performance using Tableau
•Supporting in the organisation of clie...

Retail Coordinator UK and Germany

BALENCIAGA

Feb 2019 - Jul 2021

Liaise with the Retail Director of Northern Europe to manage, create and update training materials, producing materials as needed for the morning briefs in compliance with the guidelines provided fro...

CRM & Events graduate trainee

MCQUEEN

Sep 2018 - Feb 2019

CRM Data Analysis (Customers KPIs) and support in the drafting of the relative reports
•Support in the Events organisations (Fashion shows, clients activation experience in store, partnership with t...

Senior Legal Advisor

Quintas Energy

Sep 2015 - Nov 2017

Ensuring compliance of the photo-voltaic plants with their obligations, permits, licenses, finance agreements and other project contracts (O&M, EPC etc)
•Contracts drafting and reviewing
•Issue pro...

  • Project Management

    (Advanced)

  • Analysis Reports

    (Advanced)

  • Planning

    (Advanced)

  • Planning Budgeting & Forecasting

    (Advanced)

  • Marketing Plan Creation

    (Intermediate)

  • Strategy Alignment

    (Intermediate)

  • Training Coordination

    (Advanced)

  • Training Assessment

    (Intermediate)

Italian

Native

English

Fluent

Not specified.

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