• Dealt with 60 to 80 customers on a daily basis in multiple retail luxury brands - especially female • Maintained a proactive approach to existing sales strategies, based on deep analyses of customers, exceeding personal/professional sales with over 10% to 15% per shift • Anticipated customer needs, providing them with excellent customer service while upholding brand standards
• Smoothly managed the day-to-day front desk operations and warmly welcomed 150-200 customers per day, coordinated check-in, and directed them to the appropriate sales staff • Managed 2 phone lines and facilitated over 50-60+ calls per day with clients, vendors, and staff • Provided excellent customer service with a helpful and friendly attitude • Provided administrative and clerical support to 12-15 staff members per day • Co-ordinated pick up and delivery of express mail services, unpacked inventory, and stocked supplies