Experienced in customer engagement at JD Sports, I excel in queue management and issue resolution. Skilled in promoting services, I thrive in fast-paced retail environments, with strong multitasking and communication abilities. Adaptable across high street and premium settings, I ensure a positive store experience.
• Greeted and assisted hundreds of customers daily, maintaining a professional front-of-store presence. • Handled payment transactions, managed busy queues, and resolved customer issues diplomatically. • Promoted store services and offers, supporting marketing efforts and enhancing the customer journey. • Developed excellent multitasking, communication, and interpersonal skills.
• Served guests in a premium hospitality setting, ensuring high standards of customer service. • Managed bookings and walk-ins, coordinated seating, and facilitated smooth service between teams. • Strengthened ability to remain composed and courteous under pressure.
Princess phillips is a hard working individual with good team work and amazing time management.